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The Audio Visual Technician performs day-to-day audio visual (AV) functions, including scheduling, end-user coordination/training, troubleshooting and equipment installation/repair. Operates and maintains AV equipment for live events. Deploy new AV hardware and software. Maintain equipment as needed. Researches and implements best practices to resolve equipment issues. Performs basic PC technician duties (computer builds, etc.)
Job Responsibility:
Perform day-to-day audio visual (AV) functions, including scheduling, end-user coordination/training, troubleshooting and equipment installation/repair
Operate and maintain AV equipment for live events
Deploy new AV hardware and software
Maintain equipment as needed
Research and implement best practices to resolve equipment issues
Perform basic PC technician duties (computer builds, etc.)
Evaluate information analytically to resolve and articulate multifaceted situations
Communicate professionally and effectively with staff, and customers
Be familiar with all types of audio visual equipment
Participate in required skills and knowledge training
Work in a constant state of alertness and in a safe manner
Requirements:
Valid state Driver’s License
High school diploma or equivalent
2 years experience working with audio visual equipment
Excellent analytical skills with the ability to resolve and articulate complex issues
Excellent communication skills, both oral and written
Ability to use discretion when handling customer accounts and concerns
Self-motivated, with the ability to work independently, multi-task, and prioritize
Exceptional time management and organization skills
Ability to work with concentration, accuracy, and attention to detail
Ability to write correspondence
Excellent phone etiquette
Ability to follow instructions
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Comprehensive knowledge of database software, spreadsheet software, word processing software
Microsoft packages preferred
Ability to type 45 words per minute
Ability to do business ethically with customers, vendors, and co-workers
Ability to exercise resourcefulness in assisting customers
Ability to adapt to changes in the work environment
manage competing demands, change approaches or methods to best fit the situation, renegotiate deadlines, and have the capability to deal with frequent changes, delays, or unexpected priorities
Ability to generate suggestions for improving work flow
present ideas, and information, as well as have the ability to ask for help when needed
Ability to read and interpret documents such as employee handbooks, safety rules, Company’s Standard Operating Procedures (SOPs)