Audio Visual Technician III Job at Marriott Bonvoy (Grand Cayman)

Audio Visual Technician III

Marriott Bonvoy

Location:
Cayman Islands , Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Audio Visual Technician III (Equipment Operation). At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility:

Tasked with preparing, inspecting, maintaining, and repairing equipment to ensure readiness before each event
Delivers seamless event execution by setting up, operating, and dismantling basic audiovisual equipment accurately and on schedule, in accordance with technical requirements
Quickly identifies and resolves technical issues as they occur to minimize disruptions
Demonstrates a solid understanding of the technical requirements of the role and possesses foundational skills in troubleshooting and resolving equipment or software issues
Responds to equipment-related challenges and last-minute changes promptly and professionally
Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements:

A minimum of 3 years of experience in event technology, with expertise in Audio, Lighting, Projection, or Video
Thorough knowledge of all basic and specialized audio-visual equipment to include staging, lighting, audio and video
Strong knowledge of audio-visual equipment including computers, Video projectors, screens, audio, video, and lighting
Strong knowledge of Microsoft Office computer software
Strong knowledge about electricity and power distribution
Basic knowledge of rigging equipment to include truss, lighting
Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
Oversee the set-up of AV equipment in banquet and meeting rooms
Ensure all AV equipment is fully operational, repair or clean equipment when necessary
Label any broken equipment and communicate problems to manager/supervisor
Tape down and dress all loose wire and cable
Check delivered equipment and room set-up against Banquet Event Order
Communicate any additions or deletions to flowsheets to manager/supervisor
Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals
Break-down, remove, and secure equipment when not in use
Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, and support team to reach common goals
Comply with quality assurance expectations and standards
Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Visually inspect tools, equipment, or machines
Perform other reasonable job duties as requested by Supervisors

Nice to have:

Bachelor’s Degree
4 years of experience in customer service or hospitality

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Marriott Bonvoy - All Job Offers

Job Link Share: