Audio Visual Supervisor Job at Marriott Bonvoy (Grand Cayman)

Audio Visual Supervisor

Marriott Bonvoy

Location:
Cayman Islands , Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Supervise and manage the required AV equipment inventory and maintain inventory. Ensure that all set up and tear down for the events is done according to the Event Orders; supervise, schedule, train, and develop AV technicians and be a role model for them. Be in contact with Clients to ensure upsell of Audio Visual equipment and services. Manage vendor contacts and contracts efficiently; review and prepare month end financial documentation. Ensure adherence to quality expectations and standards; identify, recommend, develop and implement new ways to increase organizational efficiency, productivity, quality and safety. Must be able to lift, pull, push over 50 pounds and be able to work in hot humid weather conditions.

Job Responsibility:

Supervise and manage the required AV equipment inventory and maintain inventory
Ensure that all set up and tear down for the events is done according to the Event Orders
Supervise, schedule, train, and develop AV technicians and be a role model for them
Be in contact with Clients to ensure upsell of Audio Visual equipment and services
Manage vendor contacts and contracts efficiently
Review and prepare month end financial documentation
Ensure adherence to quality expectations and standards
Identify, recommend, develop and implement new ways to increase organizational efficiency, productivity, quality and safety
Verify that AV equipment needed is in the inventory before event
Set-up, operate, and troubleshoot all equipment, devices, and systems
Ensure all equipment is fully operational, repair/clean when necessary
Tape down/dress loose wire/cable
Label broken equipment
Check delivered equipment and room set-up against Banquet Event Order
Communicate additions or deletions to flowsheets
Break-down, remove, and secure equipment
Set-up and maintain property’s portable audio system
Operate and maintain house audio system
Assist and instruct guests/customers regarding proper usage/operation of AV equipment
Up-sell AV services
Monitor equipment operation
Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book
Assist management in hiring, training, motivating and coaching employees
Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow company policies and procedures
Report accidents, injuries, and unsafe work conditions
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Listen and respond appropriately to employees’ concerns
Visually inspect tools, equipment, or machines
Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Enter and locate information using computers/POS systems
Move up and down stairs/service ramps
Perform other reasonable job duties as requested by Supervisors

Requirements:

Strong knowledge of Audio Visual including computers and computer software
Strong knowledge of LCD projectors, screens, LED Panels, audio production, power, power distribution, video production, video distribution system, rigging, truss building, Stage lighting, area lighting, décor lighting, internet, office equipment and phone setup
Previous Supervisory and Leading Teams Experience is required
Strong skills in Communication, Problem-solving, Customer Relations
Ability to work evenings, weekends and public holidays as needed
Ability to work with a diverse team and multiple cultures
4 years minimum experience in Audio Visual, theatrical, industrial hotel or entertainment environment required
MVP Level 3 Training certificate or equivalent
Must be able to lift, pull, push over 50 pounds and be able to work in hot humid weather conditions

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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