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We are looking for an experienced Audio-Visual Service Technician to join our team in Melbourne, Florida. This position involves responding to A/V service calls, diagnosing and resolving technical issues, and assisting with system installations. The role also includes documentation and support for service contracts, making it a dynamic opportunity for professionals in the A/V field.
Job Responsibility:
Install and maintain commercial audio and video systems to ensure optimal functionality
Diagnose and troubleshoot issues with A/V and electronic systems, providing effective solutions
Work in various environments, including confined spaces and elevated areas, and operate equipment like boom lifts and ladders safely
Assist installation crews with project efforts, ensuring tasks are completed efficiently and accurately
Follow wiring diagrams and schematics to properly set up and connect equipment
Provide training to team members, share knowledge on new products, and oversee the productivity of installers and service helpers
Travel as needed to support service calls and installation projects
Record and organize service contract information and documentation for operational consistency
Ensure compliance with industry standards and organizational protocols during installations and service activities
Requirements:
Experience in installing and configuring Extron, Crestron, and similar control systems
Proficiency in configuring DSPs and control systems, as well as experience with digital signage and Direct View video walls
High school diploma or equivalent, with additional formal A/V training from a technical school or military communications program
Familiarity with Bluebeam, Visio, Draw.IO, and similar platforms for project communication
Ability to interpret blueprints and schematic drawings effectively
Experience using Microsoft 365 for documentation and communication
Certifications in Crestron DM, Qsys Level 1 and Level 2, Extron Control, as well as Biamp Tesira and Atlas Global systems are a plus
Willingness to travel as required to fulfill job responsibilities
What we offer:
medical, vision, dental, and life and disability insurance