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Robert Half Logo Robert Half · IT - Administration

Audio-Visual Service Technician

United States, Melbourne · Job Posted January 18, 2026
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Job Description

We are looking for an experienced Audio-Visual Service Technician to join our team in Melbourne, Florida. This position involves responding to A/V service calls, diagnosing and resolving technical issues, and assisting with system installations. The role also includes documentation and support for service contracts, making it a dynamic opportunity for professionals in the A/V field.

Job Responsibility

  • Install and maintain commercial audio and video systems to ensure optimal functionality
  • Diagnose and troubleshoot issues with A/V and electronic systems, providing effective solutions
  • Work in various environments, including confined spaces and elevated areas, and operate equipment like boom lifts and ladders safely
  • Assist installation crews with project efforts, ensuring tasks are completed efficiently and accurately
  • Follow wiring diagrams and schematics to properly set up and connect equipment
  • Provide training to team members, share knowledge on new products, and oversee the productivity of installers and service helpers
  • Travel as needed to support service calls and installation projects
  • Record and organize service contract information and documentation for operational consistency
  • Ensure compliance with industry standards and organizational protocols during installations and service activities

Requirements

  • Experience in installing and configuring Extron, Crestron, and similar control systems
  • Proficiency in configuring DSPs and control systems, as well as experience with digital signage and Direct View video walls
  • High school diploma or equivalent, with additional formal A/V training from a technical school or military communications program
  • Familiarity with Bluebeam, Visio, Draw.IO, and similar platforms for project communication
  • Ability to interpret blueprints and schematic drawings effectively
  • Experience using Microsoft 365 for documentation and communication
  • Certifications in Crestron DM, Qsys Level 1 and Level 2, Extron Control, as well as Biamp Tesira and Atlas Global systems are a plus
  • Willingness to travel as required to fulfill job responsibilities

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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