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Audio Visual Sales Manager

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Encore Global

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values.

Job Responsibility:

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology
  • Effectively prepare and present quotes and proposals in a timely manner to customers
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers
  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events

Requirements:

  • BS/BA or 1+ years of Encore or equivalent experience preferred
  • 1 year technology sales or hospitality experience preferred
  • Prior sales experience in audiovisual is a plus
  • Knowledge of hospitality industry and sales processes preferred
  • Technical aptitude and computer proficiency required
  • Strong written and verbal communication skills

Nice to have:

  • Prior sales experience in audiovisual is a plus
  • Knowledge of hospitality industry and sales processes preferred
What we offer:
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities

Additional Information:

Job Posted:
March 04, 2026

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