Audio Visual Sales Coordinator

• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events
• Maximize revenue and adhere to event profit guidelines for all assigned business
• Meet client needs through attending client meetings and responding to client concerns, questions and problems
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business
• Handles customers’ requests by phone, on-line chat, email, and other channels
• Follow up with internal and external customers through confirmed order hand-offs
• Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs
• Effectively use ENCORE tools and resources to promptly respond to customer requests
• Ensure CRM is always accurate and up to date
• Facilitate strong information exchange with aligned venue leadership teams

• Minimum of a High School diploma
• BS/BA is preferred or 1+ years of sales/event experience
• Prior technology, sales, hospitality or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and verbal communication skills
• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Instills Trust
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

Prior technology, sales, hospitality or event planning experience a plus

• Paid Time Off
• Vacation Days
• Paid Holidays
• Floating Holidays
• Sick/Personal Days
• Premium Recognition Program (CenterStage)
• Performance Incentive Plans (GEI Bonus)
• Employee Referral Program
• Annual Merit
• Classroom/On the Job Training
• Encore University
• Career Pathing
• Relocation
• Global Transfer Opportunities
• Comprehensive insurance options
• Generous PTO
• Company-matching 401(k)