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Audio Visual Sales Coordinator

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Encore Global

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Location:
Canada , Calgary

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up.

Job Responsibility:

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events
  • Maximize revenue and adhere to event profit guidelines for all assigned business
  • Meet client needs through attending client meetings and responding to client concerns, questions and problems
  • Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business
  • Handles customers’ requests by phone, on-line chat, email, and other channels
  • Follow up with internal and external customers through confirmed order hand-offs
  • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs
  • Effectively use ENCORE tools and resources to promptly respond to customer requests
  • Ensure CRM is always accurate and up to date
  • Facilitate strong information exchange with aligned venue leadership teams

Requirements:

  • Minimum of a High School diploma
  • BS/BA is preferred or 1+ years of sales/event experience
  • Prior technology, sales, hospitality or event planning experience a plus
  • Technical aptitude and proficiency with computer software and programs
  • Strong written and verbal communication skills

Nice to have:

  • Communicator
  • Team Player
  • Organized
  • Enthusiastic
  • Versatile
  • Self-starter
  • Multi-tasker
  • Efficient
  • Safety Conscious
  • Professional
What we offer:
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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