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Audi Service Advisor

sytnerworcesterbmw.co.uk Logo

Sytner BMW Worcester

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Location:
United Kingdom , Nottingham

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We have an excellent opportunity available for a motivated Service Advisor to join our team at Nottingham Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility:

  • Provide outstanding customer care
  • Be the vital link between customers and the workshop
  • Inform and consult on vehicle servicing
  • Keep the customer up to date at every stage
  • Answer any questions or queries
  • Liaise with technicians/workshop control about vehicle statuses
  • Ensure vehicles will be ready on time
  • Give the best advice on products and services to customers

Requirements:

  • Willingness to learn and progress
  • Excellent organisational and administrative skills
  • Good attention to detail
  • Strong customer service background

Nice to have:

Working knowledge of Kerridge

What we offer:
  • 33 days holiday inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Enhanced Holiday Entitlement
  • Colleague Discount on Cars
  • Free Parking
  • Structured Career Path
  • Flexible working solutions
  • Enhanced Long Service Awards
  • Learning and Development Opportunities

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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