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Hotel Cala di Volpe, nestled in the heart of the stunning Costa Smeralda, is renowned for its breathtaking views, luxurious amenities, and unparalleled service. Cervo Hotel, Costa Smeralda Resort, is the heart and soul of Costa Smeralda’s village, Porto Cervo. Our hotels offer a unique blend of traditional Sardinian charm and modern elegance, making it a truly special place to work and stay. Join our close-knit team that values a sense of belonging and family atmosphere. You'll work in a beautiful and inspiring environment, gaining invaluable experience, and learning from some of the most renowned professionals in the hospitality industry.
Job Responsibility:
Take room service orders over the phone
Answer questions on menu selections, and communicate relevant information to the kitchen staff
Place and log call back for room service order
Notify guests and management of delays in service delivery
Record transaction in MICROS system at time of order
Complete all closing reports, including MICROS reports
Process all payment methods
Serve food courses and alcoholic beverages to guests
Check in with guests to ensure satisfaction with each food course and/or beverages
Complete closing duties, including restocking items, turning off lights, etc
Present physical and accurate check to guest and process payment
Requirements:
Previous experience in a luxury hotel or similar environment
Excellent communication and interpersonal abilities
High proficiency in English and Italian
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
Positive attitude and a passion for delivering outstanding guest service
Flexibility to work various shifts, including weekends and holidays