Attendant-Recreation Job at Marriott Bonvoy (Kuala Lumpur)

Job Description

Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.

Job Responsibility

Encourage, recruit, register, and schedule guests to participate in recreation activities
Promote a fun and relaxing atmosphere for guests
Provide information to guests about available recreation facilities and activities
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members
Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency
Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager
Clean and maintain recreational equipment and supplies
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow company policies and procedures
ensure uniform and personal appearance is clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
support team to reach common goals
Process payments for rental equipment, recreation activities, facility rentals, or retail sales
Comply with quality assurance expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Enter and locate work-related information using computers and/or point of sale systems
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested

Requirements

CPR Certification
First Aid Certification
Recreation Equipment certification
Any certification or training required by local and state agencies
High school diploma or G.E.D. equivalent

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