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Attendant-honor bar

Mexico, Riviera Maya · Job Posted January 25, 2026
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Job Description

Facilitate positive guest experiences with the in-room honor bar at The St. Regis Kanai Resort Riviera Maya.

Job Responsibility

  • Facilitate positive guest experiences with the in-room honor bar
  • Inventory honor bar, in-room accessories and promotional materials and replace if required
  • Maintain the cleanliness and appearance of each honor bar
  • Utilize software and hand held devices to record sales and take inventory
  • Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations
  • Prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory
  • Respond to requests from guests
  • Communicate any issues regarding the honor bar operation with hotel management
  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Ensure adherence to quality expectations and standards
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Speak with others using clear and professional language
  • Read and visually verify information in a variety of formats
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required

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