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We are seeking an organised and detail‑focused Attendance Support Officer to join our School Attendance Team. This is an essential administrative role supporting the Local Authority's statutory responsibilities around school attendance, child employment and entertainment and children missing education.
Job Responsibility:
Provide comprehensive administrative support across several statutory functions
Registering and issuing Penalty Notices for irregular school attendance, including invoicing and formal documentation
Tracking and recording progress of penalty notices across multiple databases
Supporting Fast Track Panels, including coordination, note-taking, and general administration
Processing applications for child employment permits, child performance licences, and chaperone licences
Support work relating to, Electively Home Educated pupils, Children Missing in Education & Migrating pupils
Maintain and develop databases and electronic filing systems, producing regular reports and data returns
Manage internal and external telephone enquiries, ensuring office systems, procedures, and data standards are adhered to
Requirements:
Proven experience in an administrative role
Excellent written English, with the ability to produce professional correspondence
Strong data processing and analysis skills
Advanced IT skills, including Excel, Word, Outlook, and Access (database experience is essential)
Excellent communication skills and strong attention to detail
Experience of note-taking and supporting meetings
The ability to work under pressure, meet deadlines, and adapt to changing priorities
An understanding of confidentiality and data protection requirements