Attendance SPOC - C Crew Schedule Job at Ford Motor Company (Chicago)

Job Description

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move. Job Type: Full time Work Type: On-site In this position... Join Ford's HR team as an HR Specialist – Attendance & Leave SPOC, where you'll become a trusted expert in compliance, policy interpretation, and data-driven employee support in a dynamic unionized manufacturing environment with [number of employees] employees at [site name]. You will serve as the subject matter expert (SME) for attendance management, FMLA, Medical Leaves of Absence (MLOA), and related compliance programs. Your expertise will directly support line managers, ensure regulatory compliance, and contribute to a fair and consistent employee experience. This role builds the specialized knowledge and analytical capabilities that are essential foundations for HR Business Partner and HR management positions. This position is ideal for detail-oriented professionals who thrive on mastering complex policy areas while building strong stakeholder relationships and problem-solving skills.

Job Responsibility

Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations
Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation
Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors
Accurately document outcomes of corrective action hearings and disciplinary processes
Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues
Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness
Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements
Assist in the 5-day quit process for job abandonment cases
Act as primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination
Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations
Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations
Partner with supervisors to coach effective attendance conversations that balance compassion with accountability
Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers)
Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends
Create data visualizations and presentations tailored for diverse audiences (line supervisors, plant leadership, union representatives)
Clean and update employee attendance and discipline records to ensure data integrity
Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism
Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes
Participate in continuous improvement initiatives to enhance HR service delivery and employee experience
Perform general administrative tasks including filing, document organization, and front-desk coverage as needed
Support HR team with employee data audits and HRIS system integrity checks
Participate in cross-functional HR projects to gain exposure to recruiting, onboarding, compensation, and employee relations
Attend employee relations meetings and union-management discussions to develop broader labor

Requirements

Bachelor's degree in Human Resources, Business Administration, Legal Studies, or related field required
Equivalent combination of education and relevant work experience may be considered
Attention to Detail and Accuracy
Compliance and Regulatory Knowledge
Data Analysis and Reporting
FMLA and Leave Administration
HRIS and Timekeeping Systems
Interpersonal Communication
Microsoft Excel (Advanced)
Policy Interpretation and Application
Problem Solving and Root Cause Analysis
Stakeholder Management
Subject Matter Expertise Development
Union/Labor Contract Administration

Nice to have

Knowledge of FMLA, ADA, workers' compensation, and leave administration regulations
Familiarity with collective bargaining agreements and labor relations practices
Experience using HRIS systems and timekeeping software (e.g., Oracle, SAP, Workforce One, Kronos)
Exposure to employee relations, conflict resolution, or HR investigations
Experience in manufacturing plant or distribution center environment

What we offer

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time

Ford Motor Company - All Job Offers

Select Country

Attendance SPOC - C Crew Schedule

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Attendance SPOC - C Crew Schedule

IT Training Lead

K Kitchen Representative

K Kitchen Representative

Restaurant Assistant Manager

Plant Operator - Crushing and Screen

Graduate Student Instructors

Shift Supervisor

Shift Supervisor

Our AI answers in your language