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ATM Technology Director

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a forward-thinking and technically adept ATM Technology Director to lead the strategic transformation and end-to-end management of our ATM infrastructure which spans both hardware and software systems. The Director will be instrumental in driving innovation, including the migration of our ATM platform to the cloud while embedding modern engineering practices such as DevOps, CI/CD, and infrastructure as code. The Director will be tasked with ensuring the reliability, security, and scalability of our ATM network while aligning with evolving business goals, customer expectations, and regulatory requirements. This leader will champion a culture of continuous improvement and technical excellence, fostering cross-functional collaboration to deliver a next-generation ATM experience.

Job Responsibility:

  • Develop and execute the ATM technology strategy, integrating hardware and software initiatives
  • Lead cross-functional teams including engineering, IT, security, and vendor management
  • Drive innovation in ATM services, including contactless transactions, mobile integrations, and remote diagnostics
  • Monitor and optimize ATM hardware performance, availability, and reliability
  • Ensure physical security standards are met, including anti-skimming and tamper detection technologies
  • Collaborate with vendors and internal teams to implement proactive maintenance and performance improvements
  • Direct the development, deployment, and maintenance of ATM software, including OS, transaction processing, and user interface
  • Lead efforts to manage software systems at scale, ensuring high availability, fault tolerance, and performance across a distributed ATM network
  • Collaborate with cybersecurity teams to monitor and mitigate threats
  • Monitor ATM uptime, performance metrics, and customer satisfaction
  • Implement robust incident response and disaster recovery plans
  • Optimize cash management and replenishment strategies
  • Ensure adherence to regulatory requirements and internal policies
  • Conduct regular audits and risk assessments

Requirements:

  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 6+ years of experience in ATM operations
  • 4+ years of management or leadership experience
  • 4+ years of experience with ATM vendor technologies including NCR, Diebold, or Hyosung platforms
  • 4+ years of experience in ATM software stack, APIs, and integration with core banking systems
  • Proven experience managing both hardware and software components of ATM systems
  • 5+ years of experience in modern software engineering practices, including: Agile and DevOps methodologies, CI/CD pipelines and automation tools (e.g., Jenkins, GitHub Actions), Cloud-native development and containerization (e.g., Docker, Kubernetes), Microservices architecture and RESTful API design, Secure coding practices and automated testing frameworks, Managing distributed systems and software at scale with high availability and resilience

Nice to have:

  • Bachelor’s degree in computer science, engineering, business, or related field (Master’s preferred)
  • Excellent leadership, communication, and project management skills
  • Ability to manage budgets, contracts, and vendor relationships
What we offer:

Relocation assistance is not available for this position

Additional Information:

Job Posted:
June 25, 2025

Expiration:
July 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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