Atlassian Technical Engineer Job at Whitehall Resources Ltd (Shropshire)

Senior Principal Engineer - Atlassian Ecosystem and Marketplace

The Atlassian Ecosystem and Marketplace organization enables our customers to do...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience building software
4+ years in an architect/principal role working across teams
Broad experience architecting, designing, and building large-scale systems with multiple dependencies
Passion for building quality solutions and up-keeping quality standards
Success with building, expressing, and pitching a technical vision to stakeholders
Experience with collaboration with an ecosystem of teams
Success with leading the long-term strategy for software architecture
Experience with building and operating large scale, high availability, high reliability services
Experience in operational requirements and common challenges of software systems
Experience working on developer productivity initiatives

Job Responsibility

Shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace
Collaborate with product, engineering and design leaders to understand and influence the broader department level long term strategy
Ensure that the technical strategy you build is aligned with the technical strategy of Atlassian products and platforms
Partner with principal engineers and architects from other teams and drive exploration of large-scale projects spanning multiple teams in Enterprise
Provide pragmatic and balanced advice to the engineering leaders to invest in the long term architecture while also servicing the current systems with high quality
Improve, through example, the quality of software construction and meaningful code reviews in an agile environment
Be a role model for, and influence a large team of engineers at multiple seniority levels all the way from grads to principal engineers, and mentor engineers across the teams
Be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian
Mentor, hire and develop other engineers

What we offer

Health and wellbeing resources
Paid volunteer days

Lead Atlassian Solutions Engineer

We’re looking for a Lead Atlassian Solutions Engineer who combines deep technica...

Location

United States , New York City

Salary:

113700.00 - 133700.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Experienced in administering and architecting Atlassian Cloud platforms (Jira Software, Jira Service Management, Confluence) at enterprise scale
Skilled at engaging business leaders to design and implement solutions that balance flexibility, scalability, and compliance
Proficient in workflow design, automation, and system governance aligned with ITSM and ITGC frameworks
Experienced in SOX compliance, quarterly access reviews, and maintaining audit evidence
Comfortable leading change management activities and ensuring platform stability and documentation integrity
Excellent communicator capable of influencing stakeholders and simplifying complex technical concepts
Passionate about operational maturity, continuous improvement, and building systems that enable efficiency and accountability

Job Responsibility

Own the governance and lifecycle management of Braze’s Atlassian Cloud platforms, ensuring systems remain consistent, secure, and fully auditable
Design and implement automation strategies that simplify administration, reduce manual effort, and improve system scalability and reliability
Collaborate with business and systems leaders to translate operational needs into Atlassian-based solutions that enhance collaboration, visibility, and accountability
Oversee SOX and ITGC compliance across all Atlassian environments by maintaining evidence documentation, performing access reviews, and validating change approvals
Manage relationships with Atlassian vendors and solution partners, evaluating new tools, negotiating renewals, and ensuring service levels support Braze’s operational goals
Mentor engineers and administrators contributing to the Atlassian ecosystem, promoting best practices, documentation standards, and continuous improvement across IT

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Technical Support Engineer

We're looking for a Technical Support Engineer to join our team with the goal of...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

3+ years of experience in technical support, software services, and/or system administration for a large end-user community
Experience with critical issue handling and troubleshooting skills
Technical experiences
Database skills, with the expertise to write and update SQL queries with ease
Experience with Web technologies such as DNS, HTTP, APIs, and REST calls
Familiarity with Cloud technologies such as AWS
An understanding of Network terminologies, LAN, WAN, TCP/IP, OSI, NAT, DHCP, TLS/SSL, Routing Protocols
Fluent in Japanese for both writing and speaking

Job Responsibility

Providing a consistent quality experience
Bringing new and improved support methodologies to Atlassian
Building a wide and loyal customer base for the Atlassian products and brand
Performing triage, root cause analysis, debugging, and solving across one-to-many Atlassian products

What we offer

Health and wellbeing resources
Paid volunteer days

Public Sector Solutions Engineer

Atlassian is seeking a Public Sector Solutions Engineer to work alongside the sa...

Location

United States

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent
3+ years of Public Sector experience in Presales, Solution Engineering, or working in customer-facing roles for technology vendors or technology-driven organizations
Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges
Proven experience delivering impactful product/solution demonstrations and leading technical evaluations
Ability to work in a team environment and collaborate with peers
Ability to identify solution expansion opportunities and align with customer goals
Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines
Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences
Collaborative mindset with a passion for solving problems and empowering customers, along with a 'roll-up-your-sleeves' approach focused on execution and continuous improvement.

Job Responsibility

Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions
Identify opportunities for cross-product and solution expansion to maximize customer value
Investigate and understand client pain points to craft meaningful solutions
Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity
Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes
Guide customers on best practices and implementation strategies to achieve success with Atlassian software
Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle
Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

What we offer

Health coverage
paid volunteer days
wellness resources
other perks and benefits.

Fulltime

Solution Engineer

Atlassian is looking for a Pre-Sales Solutions Engineer to support their TeamWor...

Location

United Kingdom , London

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience interacting with enterprise customers in a pre-sales capacity
excellent communication
strong presentation skills to multi-level audiences
unmatched agility to do what it takes to get the job done
customer-centric mindset
proven track record in building executive relationships with customers
ability to rally internal teams to collaborate across the company
creative problem solving
ability to interpret complex business problems
ability to boil down business problems into solutions

Job Responsibility

Partner with direct sales, partners and larger account teams on Fortune 500 customers
track customer profile, business problems, complexities, roadmaps, and solution success
participate in customer discovery to understand current state and business problems
map solutions back to Atlassian products
identify high-impact workflows for automation and optimization
probe for cross-product/solution expansion opportunities
assess client pain points
articulate and demonstrate software value in pre-sales
present compelling value-based demonstrations
guide and lead customer's technical needs in sales process

Fulltime

Cloud Senior Support Engineer

We're seeking a Senior Technical Support Engineer to join our Cloud product supp...

Location

Japan , Yokohama

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in technical support, software services, and/or system administration for a large end-user community
2+ years of experience solving complex technical problems
Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills
Proven ability de-escalating difficult situations with customers, while multi-tasking between tickets and mentoring your team
Strong interpersonal skills to effectively collaborate with a wide variety of people, from junior engineers to senior executives
Technical experiences
Strong database skills, with the expertise to write and update SQL queries with ease
Experience with Web technologies such as DNS, HTTP, APIs and REST calls
Familiarity with Cloud technologies such as AWS
An understanding of Network terminologies, LAN, WAN, TCP/IP, OSI, NAT, DHCP, TLS/SSL, Routing Protocols

Job Responsibility

Provide a consistent quality experience
Bring new and improved support methodologies to Atlassian
Build a wide and loyal customer base to the Atlassian products and brand
Perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products
Receive onboarding training to become a specialist in Atlassian products, system technologies, and network technologies.

What we offer

Health coverage
Paid volunteer days
Wellness resources
Visit go.atlassian.com/perksandbenefits to learn more.

Fulltime

Principal Solutions Engineer, Strategic

Atlassian is looking for a Principal Solutions Engineer, Strategic, to join thei...

Location

Germany , Munich

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6+ years of experience in sales engineering, with at least four years covering large strategic accounts
Experience communicating and presenting to senior stakeholders across various levels of an organization, including extensive engagement with executive leadership
Proactive, passionate, and thrive on collaboration to drive meaningful results
Outstanding communication skills across oral, written, and presentation formats, paired with a knack for building genuine and lasting relationships
Curious, solutions-focused, and passionate about technology and empowering others through knowledge sharing
Bachelor's degree in Engineering, Computer Science, or a related field
MBA or advanced technical degree preferred
Willing and able to travel occasionally
Fluent in German and English

Job Responsibility

Conduct thorough customer discovery to assess challenges, business goals, and technical requirements, uncovering opportunities for cross-product and solution expansion aligned with Atlassian’s offerings
Deliver tailored, engaging product demonstrations that address customer objections, connect technical capabilities to business needs, and use storytelling techniques to align with the customer’s vision of success
Develop proof-of-concept environments and lead interactive workshops to showcase product features, workflows, and hands-on solutions aligned with customer goals
Continuously enhance technical expertise by staying updated on Atlassian’s roadmap, pursuing certifications, and refining pre-sales knowledge, product offerings, and sales processes
Collaborate with internal teams, account managers, and product stakeholders to drive transformation deals, identify growth opportunities, and ensure seamless communication and alignment with customer objectives
Build a robust understanding of competitors’ offerings to clearly articulate Atlassian’s differentiators in competitive scenarios
Experiment with innovative approaches to pre-sales activities, such as gamification or audience participation, to enhance customer engagement

What we offer

Health coverage
Paid volunteer days
Wellness resources
Additional perks to support family and community engagement

Fulltime

Lead Principal Engineer

Atlassian Corporate Engineering is seeking a Lead Principal Engineer to drive ou...

Location

United States , Washington DC; San Francisco; Austin; Mountain View; New York

Salary:

223100.00 - 358400.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

BS in Computer Science or related technical field or equivalent experience
15+ years of experience developing large-scale distributed systems
4+ years of experience providing architectural oversight and technical leadership
A track record of engineering in successful products
Excellent communication skills and a track record of cross-group/cross-discipline collaboration
Broad experience architecting, designing, and building large-scale distributed systems supporting high-usage applications
Broad knowledge and understanding of SaaS, PaaS, and IaaS with hands-on experience with one or more public cloud offerings (ideally AWS)
Fluency in any modern object-oriented programming language (e.g., Java, Kotlin, Python, Javascript, go, etc.) and in architecture patterns for distributed systems
Deep Experience with Storage, both relational and non-relational
Experience with applied Machine Learning

Job Responsibility

Create a vision for a connected ecosystem, and lead the engineering organization to deliver on a cohesive experience
Develop engineering excellence standards and drive adoption of those across the entire organization
Support the teams' transformation to data-driven decision making, defining metrics and implementing their measurement
Work with dependency teams to develop a plan and roadmap, integrating our products into the broader Atlassian ecosystem
Help with hiring and mentoring other engineers on team
Act as Technical Lead for a large area, providing leadership to other senior technical leads
Build relationships with key stakeholders and Engineering leaders across Atlassian.

What we offer

benefits
bonuses
commissions
equity

Fulltime

Atlassian Technical Engineer

Whitehall Resources Ltd

Location:
United Kingdom , Shropshire

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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