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Atlassian Presales Consultant

enreap

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Salary:

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Job Description:

enreap is looking for an Atlassian Presales Consultant to act as a trusted advisor for prospects and customers, translating business challenges into effective Atlassian-based solutions. This role bridges sales, consulting, and delivery by designing, demonstrating, and articulating value-driven solutions across the Atlassian ecosystem. The ideal candidate combines strong functional knowledge of Atlassian tools, excellent stakeholder communication, and solution-oriented thinking to support enterprise and mid-market customers across ITSM, Agile, DevOps, and Enterprise Service Management use cases.

Job Responsibility:

  • Engage with prospects to understand business requirements, pain points, and transformation goals
  • Design end-to-end Atlassian solutions aligned to customer needs
  • Map customer requirements to Atlassian capabilities and Enreap’s service offerings
  • Conduct tailored product demos, proof of concepts (POCs), and solution walkthroughs
  • Lead requirement-gathering sessions, and solution validation discussions
  • Customize demo environments to reflect real customer use cases with the help of delivery team
  • Support sales teams during RFPs, RFIs, and proposal responses
  • Assist in scope definition, assumptions, risks, and dependencies
  • Clearly articulate Enreap’s value proposition and differentiators
  • Work closely with delivery consultants to ensure smooth handover from presales to implementation
  • Stay updated with Atlassian product roadmap, licensing models, and best practices
  • Contribute to internal accelerators, demo assets, reusable solution templates, and case studies

Requirements:

  • Strong hands-on knowledge of Atlassian tools: Jira Software, Software Collections
  • Jira Service Management (ITSM / ESM), Service Collection
  • Confluence
  • Solid understanding of: ITSM / ITIL concepts
  • Agile & Scrum frameworks
  • Service request management and workflows
  • Experience in presales, solution consulting, or customer-facing consulting roles
  • Ability to translate business requirements into technical and functional solutions
  • Excellent communication, presentation, and stakeholder management skills

Nice to have:

  • Experience with: Jira Assets, Automation, Forms, SLAs
  • Exposure to Atlassian implementations
  • Knowledge of licensing, user tiers, and Atlassian cloud vs data center positioning
  • Prior experience working with an Atlassian Solution Partner
  • Certifications (Preferred): Atlassian Certified Professional (ACP) – Jira / JSM
  • ITIL Foundation

Additional Information:

Job Posted:
February 19, 2026

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