Atlassian Data Center Administrator Job at ServiceRocket

Atlassian Data Center Administrator

ServiceRocket

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This contractor opportunity is for a skilled Atlassian Data Center Administrator to manage our Jira and Confluence Data Center environments within the IT sector. This role encompasses infrastructure setup, installation, maintenance, continuous monitoring of application and server performance using Datadog, and integration of Jira and Confluence with other business-critical applications and systems. The successful candidate will ensure our Atlassian applications are reliable, secure, scalable, and seamlessly connected to our broader IT ecosystem.

Job Responsibility:

Design, deploy, and maintain the infrastructure for Atlassian Jira and Confluence Data Center deployments tailored to IT industry requirements
Install, configure, and upgrade Jira and Confluence Data Center applications and related components
Monitor application and infrastructure health using Datadog to ensure optimal performance, availability, and reliability
Conduct web application performance investigations and implement tuning measures to optimize Jira and Confluence responsiveness and throughput
Perform regular maintenance, including backups, patching, and capacity planning to maintain system integrity
Troubleshoot and resolve technical issues related to Atlassian products and supporting infrastructure swiftly
Plan and implement integrations of Jira and Confluence with other internal and third-party applications, APIs, and systems to streamline workflows and data synchronization
Collaborate with IT teams, developers, and DevOps to implement best practices for deployment, integration, and operations
Enforce security best practices, manage user access, and ensure compliance with internal and external IT policies
Document system architecture, integration points, operational procedures, and incident resolutions
Analyze performance metrics and recommend optimizations to improve system scalability and efficiency
Stay updated on Atlassian product updates, integration tools, IT industry trends, and monitoring tool enhancements

Requirements:

Proven experience managing Atlassian Jira and Confluence Data Center environments in IT organizations
Strong expertise in infrastructure setup, clustering, load balancing, and high availability configurations
Experience with integrating Jira and Confluence via APIs, webhooks, and plugins with other enterprise applications and systems
Proficient with Linux/Windows server environments and virtualization platforms
Experience managing databases supporting Atlassian applications (PostgreSQL, MySQL, or Oracle)
Hands-on experience with Datadog for monitoring application and server performance, including web application performance investigation and tuning
Solid understanding of networking, security, and backup strategies in an IT context
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication skills and ability to work effectively within cross-functional IT teams
Experience working in large-scale enterprise environments

What we offer:

A technology services leader of many solutions and partnerships with industry giants and household names
Enhance your industry knowledge and work with high-level decision-makers
Fun-loving and inclusive work environment
Valued member of the team whose contribution matters

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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