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NTT DATA Logo NTT DATA · IT - Software Development

Atlassian Consultant

United Kingdom, London · Job Posted March 03, 2026
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Job Description

The Atlassian Consultant will design and implement enterprise-scale Atlassian platforms, focusing on Agile delivery and DevOps. This role requires expertise in Jira Software, Confluence, and Bitbucket, along with strong consulting and communication skills. The consultant will lead cloud transformations and establish governance frameworks, ensuring compliance with security requirements. Preferred qualifications include Atlassian certifications and experience in large enterprises.

Job Responsibility

  • Platform Architecture & Solution Design: Design and lead end‑to‑end Atlassian platform architectures (Cloud)
  • Translate business and technology needs into structured platform designs and technical specifications
  • Lead the design and development of new Atlassian implementation
  • Lead the end-to-end cloud transformation
  • Act as the primary technical point of contact for all project related activities and resolve technical blockers
  • Assess current environments (Jira, Confluence, etc.) to define architecture, identify risks, dependencies, potential challenges, and establish mitigation plans
  • Design scalable, secure, and cost-efficient solutions, creating architectural documentation
  • Define and enforce governance, best practices, and security measures
  • Provide technical leadership and mentorship to the team members
  • Governance, Standards & Best Practices: Establish governance frameworks including workflows, work item types, user groups, permissions, automation, naming conventions, and configuration guidelines
  • Define and enforce guardrails for Marketplace app usage, versioning, and lifecycle management
  • Ensure compliance with enterprise security, audit, and regulatory requirements
  • Lead Atlassian Guard implementations to improve security posture
  • Integration & Automation: Architect integrations using REST APIs, webhooks, and middleware
  • Build reusable automation patterns using Jira automation, ScriptRunner, PowerScripts, or Forge
  • Guide team members to build agents using Forge
  • Performance, Reliability & Operations: Conduct platform health checks and performance assessments
  • Define SLAs, monitoring dashboards, incident procedures, and backup/restore mechanisms
  • Optimise large-scale instances (10,000+ users, multi‑project environments, large customisations)
  • Lead troubleshooting of complex platform or workflow issues
  • Advisory & Stakeholder Management: Act as the subject matter expert for all Atlassian tools, advising senior stakeholders on platform strategy, licensing models, Cloud Enterprise adoption, and cost optimisation
  • Drive organisational adoption, coach teams, and guide product owners, administrators, and developers
  • Facilitate workshops with Agile coaches, engineering leaders, and ITSM/operations stakeholders
  • Delivery Leadership: Lead or oversee Atlassian implementation squads (architects, admins, developers)
  • Provide quality assurance for Atlassian configurations, integrations, and customisations
  • Contribute to proposal work, pre‑sales, customer roadmaps, and platform assessments

Requirements

  • Deep architecture experience across Atlassian Cloud and/or Data Center platforms
  • Expert-level knowledge of: Jira Software, JSM, Confluence, Bitbucket, Atlassian Analytics
  • Advanced Roadmaps, Assets (CMDB), Automation
  • ScriptRunner / Forge / Connect app frameworks
  • Marketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo)
  • Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS)
  • Proven experience architecting integrations via REST APIs, event-based automation, and identity/security frameworks
  • Experience with CI/CD, DevOps toolchains, and software development lifecycle practices
  • Strong consulting, facilitation, and communication skills
  • Ability to lead multi-disciplinary delivery teams
  • Excellent stakeholder management—including senior leadership and technical teams
  • Comfortable with ambiguity and able to design pragmatic, scalable solutions
  • Ability to communicate with client leaders in the sales process
  • Strong commercial awareness, with the ability to contribute to solution sizing and deal shaping
  • Strong influencing skills, with the ability to tell a clear and persuasive solution story tailored to different audiences
  • Adaptable and comfortable working in ambiguous, fast‑paced pre‑sales environments

Nice to have

  • Atlassian Certified Expert (ACE), ACP or equivalent
  • Certifications in Agile, SAFe, ITIL, or DevOps practices
  • Experience delivering solutions for large enterprises (5,000+ users)
  • Experience in regulated industries (finance, telecoms, government) is a bonus
  • Experience in sales and pre-sales activities as part of a consulting organisation is preferred

What we offer

  • We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
  • Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
  • We also offer the opportunity to have flexible work options
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