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Athletics Ticketing & Group Sales Coordinator

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Brown University

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Location:
United States

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Athletics Ticketing & Group Sales Coordinator plays a key role in delivering exceptional customer service to ticket holders, faculty and staff, students, and prospective fans of Brown University Athletics. In a fast-paced environment, this position is responsible for leading all group sales efforts while building and maintaining strong relationships within the local community. The coordinator supports in-person, phone, and email ticket sales and assists with game day ticket operations to ensure a smooth, positive fan experience.

Job Responsibility:

  • Plays a key role in delivering exceptional customer service to ticket holders, faculty and staff, students, and prospective fans of Brown University Athletics
  • Responsible for leading all group sales efforts while building and maintaining strong relationships within the local community
  • Supports in-person, phone, and email ticket sales
  • Assists with game day ticket operations to ensure a smooth, positive fan experience

Requirements:

  • Bachelor’s degree or equivalent combination of education and relevant experience required
  • One to three years of experience in ticketing, sales, customer service, athletics, event operations or other related fields
  • Experience working in a fast-paced, customer-facing environment
  • Strong customer service and interpersonal skills
  • Ability to communicate effectively in person, by phone, and in writing
  • Sales aptitude with the ability to build and maintain relationships
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and meet deadlines in a dynamic environment
  • Proficiency with ticketing systems, CRM tools, and standard office software
  • Knowledge of or ability to learn NCAA and Ivy League rules and regulations
  • All division employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations
  • the duties of the position are to be performed in compliance with all NCAA, Ivy League rules and regulations
  • and any rules violations on behalf of themselves or any knowledge of violations within the division are to be reported to the compliance office and appropriate parties
  • Employees in coaching positions must receive annual rules education on NCAA legislation related to recruiting by the compliance office and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Division)
  • Background Check – Criminal, Education, MVR
  • All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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