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Robert Half HR Solutions is currently sourcing for an Athenahealth Training and Change Enablement Subject Matter Expert to support our client. This organization has a forthcoming implementation of Athenahealth and we are looking to support them in the areas of preparation, adult training, procedures, and SOP's prior to implementation. We are looking for an experienced Organizational Change Management Consultant to lead pre-implementation activities and deliver comprehensive end-user training for an Athena software deployment. This role requires someone with deep expertise in Athena products, specifically AthenaOne, who can guide clinical, operational, and administrative teams through workflow readiness, configuration, training, and go-live support. This is a long-term contract position, spanning 12–18 months, based in Atlanta, Georgia. This role can be remote with intermittent travel to our client locations as needed.
Job Responsibility
Conduct detailed assessments of current workflows to align processes with Athena software best practices
Facilitate discovery sessions with clinical, operational, and revenue cycle stakeholders to gather requirements and identify gaps
Provide expert recommendations on Athena configuration options and their impact on workflows
Develop detailed implementation plans, training roadmaps, and readiness checklists to ensure project success
Support data collection and validation efforts while coordinating with the client’s internal teams
Design and deliver role-specific training programs tailored for providers, clinical staff, billing teams, and leadership
Create and maintain training materials, including job aids, quick-reference guides, and scenario-based exercises
Lead hands-on training sessions using practical examples and real Athena workflows
Offer on-site and remote support during the go-live phase, addressing workflow issues and reinforcing best practices