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Robert Half Logo Robert Half · IT - Administration

Athenahealth Training and Change Enablement Subject Matter Expert

United States, Atlanta · Job Posted April 10, 2026
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Job Description

Robert Half HR Solutions is currently sourcing for an Athenahealth Training and Change Enablement Subject Matter Expert to support our client. This organization has a forthcoming implementation of Athenahealth and we are looking to support them in the areas of preparation, adult training, procedures, and SOP's prior to implementation. We are looking for an experienced Organizational Change Management Consultant to lead pre-implementation activities and deliver comprehensive end-user training for an Athena software deployment. This role requires someone with deep expertise in Athena products, specifically AthenaOne, who can guide clinical, operational, and administrative teams through workflow readiness, configuration, training, and go-live support. This is a long-term contract position, spanning 12–18 months, based in Atlanta, Georgia. This role can be remote with intermittent travel to our client locations as needed.

Job Responsibility

  • Conduct detailed assessments of current workflows to align processes with Athena software best practices
  • Facilitate discovery sessions with clinical, operational, and revenue cycle stakeholders to gather requirements and identify gaps
  • Provide expert recommendations on Athena configuration options and their impact on workflows
  • Develop detailed implementation plans, training roadmaps, and readiness checklists to ensure project success
  • Support data collection and validation efforts while coordinating with the client’s internal teams
  • Design and deliver role-specific training programs tailored for providers, clinical staff, billing teams, and leadership
  • Create and maintain training materials, including job aids, quick-reference guides, and scenario-based exercises
  • Lead hands-on training sessions using practical examples and real Athena workflows
  • Offer on-site and remote support during the go-live phase, addressing workflow issues and reinforcing best practices
  • Identify post-implementation optimization opportunities, recommending workflow adjustments to maximize Athena capabilities

Requirements

  • Minimum of 10 years of experience in organizational change management, with recent experience implementing Athena software
  • Proven track record of leading successful Athena deployments, including measurable improvements in workflow efficiency and user adoption
  • Strong understanding of clinical and revenue cycle workflows within Athena products, especially AthenaOne
  • Expertise in delivering training programs to diverse user groups in healthcare settings, such as providers, administrative staff, and billing teams
  • Excellent communication skills, with the ability to translate technical concepts into practical, user-friendly guidance
  • Familiarity with change management principles, business process re-engineering, and adult learning methodologies
  • Prior consulting experience with multi-site or multi-specialty healthcare practices is preferred
  • Demonstrated ability to support go-live events and post-implementation optimization efforts

Nice to have

Prior consulting experience with multi-site or multi-specialty healthcare practices

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan
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