At Your Service - Team Leader Job at Marriott Bonvoy (Dubai)

Client Service Team Leader

Location

Salary:

Not provided

Award Global

Expiration Date

Until further notice

Requirements

Have communication skills and adaptability
be able to handle emergencies
have professionalism and sense of responsibility
be able to withstand work pressure
be familiar with the management processes and customer service system
have problem analysis capabilities
have basic employee training capabilities
have data analysis capabilities
good at cooperating & team leadership
Bachelor degree or above

Job Responsibility

In accordance with the company’s business direction and development needs, be responsible for helping the manager to formulate work goals and supervise and control the achievement of goals
Follow manager’s instructions and communicate and coordinate with other relevant departments of the company to ensure the smooth and orderly work of the customer service team
Supervise the department’s work processes and implementation of specifications
Identify and make sure that problems can be solved in a timely manner
Ensure the team’s service quality
Plan and improve work directions to improve work efficiency and results if required
Regularly communicate and share within the team
Summarize work outcome
Collaborate with manager to build the team
Discuss and make suggestions on internal work management systems and processes

Customer Service Team Leader

Are you a natural leader with a passion for delivering brilliant customer servic...

Location

United Kingdom , Luton

Salary:

27400.00 GBP / Year

Arriva London South Limited

Expiration Date

Until further notice

Requirements

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

Job Responsibility

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service
Coach & Develop: Support your team with regular feedback, training, and development to help them shine
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently
Live Our Values: Role-model the Arriva approach—always putting customers first
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation

What we offer

Free bus pass
great career development and progression
opportunity for overtime

Fulltime

Client Services Team Leader

Are you a Team Leader with a passion for delivering exceptional Customer experie...

Location

Australia , Brisbane

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Experience in leading teams
Excellent organisational and time management skills
Excellent interpersonal and communication skills
Demonstrated customer service experience preferred
Sound statistical/analytical skills
Intermediate to advanced use of MS Office suite and Genesys desirable
Contact Centre experience preferred

Job Responsibility

Manage a team of Client Services Officers to deliver first-contact resolution and outstanding client experiences
Oversee daily operations including real-time management, planning, and resource allocation
Identify and implement business improvement opportunities to enhance service delivery
Manage performance through performance monitoring, system audits and quality assurance measures
Drive employee engagement, culture, and professional development initiatives
Ensure compliance with WHS, quality, and contractual standards

What we offer

Supported by a values-driven culture
Opportunities for professional growth
Collaborative leadership team
Commitment to Equality, Diversity and Inclusivity

Fulltime

Guest Services Team Leader

We are recruiting a Guest Services Team Leader to join our vibrant and friendly ...

Location

Ireland , Dublin

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Ideally, have at least one year of experience in a similar leadership within a fast-paced and dynamic establishment (e.g., five-star hotel or corporate environment)
Be confident in stakeholder management, including client, the team, and peers
Have a positive, vibrant personality, acting with integrity and be able to easily build rapport with key stakeholders
Possess excellent organization skills, a can-do attitude, and a passion for delivering high standard service
Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette

Job Responsibility

Meeting and greeting all visitors to site
Managing, training, and continuously engaging with the team to ensure high levels of productivity
Working alongside the team to ensure efficient and outstanding service levels are delivered at all times
Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team
Being involved in staff events from the social aspect to planning and implementing with the office leadership team
Booking and supporting all meetings and events, using EMS

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Tax-saver tickets on public transport in partnership with Travel Hub
Bike to Work Scheme
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital counsellor services
Eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test

Fulltime

Team Leader Day Services

We are currently seeking applications from those interested in joining us as Tea...

Location

Ireland , Sligo

Salary:

Not provided

Orchard Care Group

Expiration Date

Until further notice

Requirements

Qualification in relevant discipline (e.g.: social care, health, community care sector) level 7 minimum with 3+ years experience in Disability Services
Experience in overseeing the supervision of staff would be highly desirable
Strong knowledge of care practices, protocols, and regulatory requirements in the care sector
Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and teams
Proficient in documentation and record-keeping, with attention to detail
Ability to handle multiple tasks, prioritise workload, and work under pressure
Strong organisational and problem-solving skills
Compassionate, empathetic, and patient-oriented approach to care
Understanding of the New Directions model, successful applicants should have the ability to develop and maintain support /care plans and provide required support and care to clients on an individual person-centred basis
Experience working with both intellectual disabilities and autism

Job Responsibility

encourage a supportive and collaborative culture among your team
Ensure the ongoing focus on the care of the people we support
Understand and deliver on our Vision, Mission, and Values
Assume management responsibilities in the absence of the Person in Charge
Foster the development of team members at all times
support individuals to live their best lives, achieving day to day goals and promoting independence and integration within the community
promote the people we support to be involved in various activities (i.e., gardening, arts/crafts and many more activities) on-site at the day service and assist them with activities and day trips in the community

What we offer

Comprehensive induction process
Extensive training programme
On-going mentoring and support
Continuous Professional Development support
Career progression opportunities
Orchard Values Champion Award
Refer a friend initiative
Working in a well-resourced environment with access to the multidisciplinary team
Employee Assistance Programme for staff and their families

Fulltime

Customer Service Team Leader

Team Leader Customer Service with French position at Circle K Business Centre in...

Location

Poland , Warsaw

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

University degree (Bachelor level) – preferable
Experience in customer service
Good IT skills MS Office, SAP etc.
Very good French language skills

Job Responsibility

Handle complex inbound and outbound customer requests via phone, e-mail and by post
Manage customer operational issues and problem situations
Customer service and card support (B2B customer agreements, pricing/discounts, customer complaints, working with payment orders, credit limits, cards, invoices, reports and other technical inquiries)
Work with databases and IT-systems (primarily PALS, CRM On-Demand, JDE)
Be responsible for customer complaints and issues solving process
Describe and communicate daily processes
Support manager on daily tasks in scheduling
Assist to cooperate with partners and attend at quality controlling and measuring activities
Participate in different client service projects according to current priorities of unit
Maintenance of Customer Service everyday activities documentation/procedures

What we offer

Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Trainings & possibility to develop skills in a wide international environment

Fulltime

Customer Service Team Leader

Opportunity to lead a team focused on delivering exceptional customer experience...

Location

United Kingdom , Wallsend

Salary:

36000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong leadership and team management skills
Excellent customer service ethos, capable of handling sensitive situations with care
Solid understanding of core operational functions and processes
Exceptional communication, coaching, and interpersonal abilities
High attention to detail and commitment to accuracy
Ability to work under pressure and manage competing priorities
Analytical thinking with solution-oriented mindset
Proficiency in Microsoft Office and relevant operational systems

Job Responsibility

Lead and develop a high-performing team of 10-15 individuals across various operational functions
Conduct regular 1:1s, performance reviews, and team meetings to nurture individual growth
Oversee the timely completion of operational tasks, ensuring adherence to company processes and regulations
Act as a point of escalation for complex queries and provide empathetic solutions
Champion a proactive customer service culture that meets service levels and KPIs

What we offer

Free parking onsite and accessible via public transport
Hybrid working pattern introduced after 3 months: 2 days from home
Free access to an onsite gym
Private healthcare

Fulltime

Customer Service Supervisor / Team Leader

Our client is a well-established and highly respected player within the trading ...

Location

United Kingdom , Kingston Upon Thames

Salary:

28000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven line management or supervisory experience, ideally in a sales admin or customer service setting
Strong IT skills, including Word and experience within a Windows environment
Excellent time management and the ability to work effectively to deadlines
Great organisational skills and attention to detail
Professional communication skills - confident and assertive without being aggressive
A flexible, proactive approach and the ability to work well as part of a multi-tasking team
A strong customer service mindset and ability to stay focused in a busy environment

Job Responsibility

Supervising a strong admin team, conducting regular 1:1s, managing the Saturday rota, allocating holidays, and ensuring full cover during absences
Monitoring desk workloads and redistributing tasks to maintain efficiency and service levels
Overseeing admin processes across both Sales and Purchase functions
Providing administrative support to the trading desks and assisting with consignment management
Managing sales data input, stock monitoring, pricing entries, and invoice checking
Maintaining both electronic and paper-based records in an organised, accurate manner

What we offer

Hybrid working pattern (3 days in the office, 2 days from home)
23 days holiday + bank holidays (pro rata for part-time)
Paid overtime for Saturday rota (1 in 3 rotation)
Contributory pension scheme (5% employee / 3% employer) after 3-month probation
Strong potential for professional development and exposure to commercial functions

Fulltime

At Your Service - Team Leader

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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