At Your Service Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Thailand, Bangkok

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Supervisor position at Marriott Executive Apartments Bangkok Sukhumvit 101 responsible for guest check-ins, account management, payment processing, and team leadership in the Rooms & Guest Services Operations department.

Job Responsibility:

Process all guest check-ins
Verify guest identity and form of payment
Assign rooms and activate/issue room keys
Set up accurate guest accounts
Enter Marriott Rewards information
Ensure rates match market codes
Secure payment prior to issuing room keys
Compile and review daily reports/logs
Complete cashier and closing reports
Provide directions and property information
Accommodate guest requests
Process all payment types, vouchers, and charges
Balance and drop receipts
Count and secure bank
Obtain manual authorizations
Notify Loss Prevention/Security of theft reports
Assist in training, evaluating, counseling employees
Serve as role model and first point of contact
Develop/maintain positive working relationships
Follow company policies and procedures
Report accidents and unsafe conditions
Ensure personal appearance is clean and professional
Welcome and acknowledge guests
Assist individuals with disabilities
Use clear and professional language
Prepare written documents accurately
Stand, sit, or walk for extended periods
Move, lift, carry objects up to 10 pounds

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Additional Information:

Job Posted:
October 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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At Your Service Supervisor