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At Your Service Runner

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, New York

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

33.86 - 39.83 USD / Hour

Job Description:

At Your Service Runner position at New York Marriott Marquis, focusing on guest services and hospitality, requires fulfilling requests like delivering items, toiletries, food and beverages, and maintaining high-quality service standards while adhering to Marriott policies.

Job Responsibility:

  • Test beepers and radios to ensure communications equipment works properly
  • Place requested items such as rollaway beds and refrigerators in guest rooms
  • Deliver extra towels, bathrobes, and other items to guest rooms
  • Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo
  • Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms
  • Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms
  • May deliver food, beverage or other amenities and assemble orders to go

Requirements:

  • Test beepers and radios to ensure communications equipment works properly
  • Place requested items such as rollaway beds and refrigerators in guest rooms
  • Deliver extra towels, bathrobes, and other items to guest rooms
  • Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo
  • Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms
  • Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms
  • May deliver food, beverage or other amenities and assemble orders to go
  • Follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Nice to have:

None

What we offer:
  • 401(k) plan
  • earned paid time off
  • sick leave
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • wellness benefits

Additional Information:

Job Posted:
September 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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