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At Your Service Runner

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Philadelphia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Your Service Runner position at Philadelphia Marriott Downtown, part of Marriott Hotels. The role involves delivering items to guest rooms, ensuring communication equipment works, and providing thoughtful, heartfelt, forward-thinking service that upholds the promise of 'Wonderful Hospitality. Always.'

Job Responsibility:

  • Test beepers and radios to ensure communications equipment works properly
  • Place requested items such as rollaway beds and refrigerators in guest rooms
  • Deliver extra towels, bathrobes, and other items to guest rooms
  • Provide complimentary toiletries to guests
  • Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms
  • Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms
  • May deliver food, beverage or other amenities and assemble orders to go
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats
  • Visually inspect tools, equipment, or machines
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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