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At the Dual-Brand Hotel “Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands unite to form one exceptional employer! Have you already discovered your passion for the Guest Service Center in all its facets? Then start your journey with us as an At Your Service Runner (m/f/d). Two brands – endless possibilities!
Job Responsibility:
Carrying out distribution tasks
Performing various errand services
Handling lost & found items, packages, shipping, and tracking
Stock and inventory control
Responding to requests using the Property Management System
Close collaboration with all hotel departments
Maintaining positive relationships with both guests and team members
Ensuring cleanliness and order
Requirements:
You always have an open ear for our guests’ needs
You’re eager to grow every day, learn new things, and be part of a supportive and ambitious team
You remain calm and composed, even in stressful situations
You handle complaint management at the highest level
Your communicative nature sets you apart, and you feel very comfortable in both German and English—any additional language is a plus
Nice to have:
any additional language is a plus
What we offer:
Personalised onboarding program
staff accommodation subject to availability
flat hierarchies
internal & external training opportunities
individual development plans
excellent career prospects
transfer options to sister hotels
employee events and team-building activities
Holiday and Christmas bonuses
discounted parking
travel cost subsidies
appreciation rewards
employee referral program
discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide