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At Your Service Runner

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Germany , Frankfurt

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At the Dual-Brand Hotel “Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands unite to form one exceptional employer! Have you already discovered your passion for the Guest Service Center in all its facets? Then start your journey with us as an At Your Service Runner (m/f/d). Two brands – endless possibilities!

Job Responsibility:

  • Carrying out distribution tasks
  • Performing various errand services
  • Handling lost & found items, packages, shipping, and tracking
  • Stock and inventory control
  • Responding to requests using the Property Management System
  • Close collaboration with all hotel departments
  • Maintaining positive relationships with both guests and team members
  • Ensuring cleanliness and order

Requirements:

  • You always have an open ear for our guests’ needs
  • You’re eager to grow every day, learn new things, and be part of a supportive and ambitious team
  • You remain calm and composed, even in stressful situations
  • You handle complaint management at the highest level
  • Your communicative nature sets you apart, and you feel very comfortable in both German and English—any additional language is a plus

Nice to have:

any additional language is a plus

What we offer:
  • Personalised onboarding program
  • staff accommodation subject to availability
  • flat hierarchies
  • internal & external training opportunities
  • individual development plans
  • excellent career prospects
  • transfer options to sister hotels
  • employee events and team-building activities
  • Holiday and Christmas bonuses
  • discounted parking
  • travel cost subsidies
  • appreciation rewards
  • employee referral program
  • discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
  • wellbeing and (mental) health offerings
  • Serve360 initiatives
  • healthy meals in staff restaurant
  • opportunities for social engagement

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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