This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
Job Responsibility:
Deliver a smooth check-in and check-out
Build and experience that is memorable and unique
Take the initiative to deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Assist guests with loading/unloading vehicles
Transport luggage to and from guest rooms and/or designated bell area
Perform other reasonable job duties as requested
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to create a safe work place
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to protect company assets
Ability to uphold quality standards
Professional uniform, personal appearance, and communications
Ability to be on feet and moving around (stand, sit, or walk for an extended time)
Ability to move through narrow, confined, or elevated spaces
Ability to move up and down stairs and/or service ramps
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping