AsstMgr-Front Office I, Marriott Bonvoy

AsstMgr-Front Office I

Marriott Bonvoy

Location:
China, Yantai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Job Responsibility:

Supervises and manages employees
ensures guest and employee satisfaction
handles complaints and resolves conflicts
develops and implements corrective action plans
communicates guest feedback to the team
manages adherence to policies and procedures
empowers employees to provide excellent customer service
establishes and maintains collaborative relationships with employees

Requirements:

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

What we offer:

Equal opportunity employer
support for individuals with disabilities
inclusive environment
no recruitment fees

Additional Information:

Job Posted:
September 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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