Asst Mgr-Housekeeping

• Ensures knowledge and understanding of OSHA regulations are up to date
• Oversees all lost and found procedures
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Inventories stock to ensure adequate supplies
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
• Works effectively with the Engineering department on guest room maintenance needs
• Understands and complies with loss prevention policies and procedures
• Ensures all employees have proper supplies, equipment and uniforms
• Assists in supervising an effective inspection program for all guestrooms and public space
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
• Observes service behaviors of employees and provides feedback to individuals
• continuously strives to improve service performance
• Handles guest problems and complaints seeking assistance from supervisor as necessary
• Assists in the review of comment cards and guest satisfaction results with employees
• Sets a positive example for guest relations

• High school diploma or GED
• 1 year experience in the housekeeping or related professional area
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• no work experience required

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers