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Asst. Loss Prevention Manager - Natra Bintan, A Tribute Portfolio Resort

Indonesia, Bintan · Job Posted April 24, 2026
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Job Responsibility

  • Manage daily functions of the department to ensure protection of property assets, employees, guests and property
  • Maintain logs, certifications and documents required by law and Standard Operating Procedures
  • Assist in training staff in established emergency procedures
  • Implement accident and fire prevention procedures
  • Ensure guest and employee satisfaction while achieving the operating budget
  • Assist the Director of Engineering in administering fire prevention programs and emergency preparedness
  • Conduct hazard and risk assessments at the property
  • Develop detailed shut down procedures for the property
  • Comply with applicable federal, state and local law and safety regulations
  • Follow proper key control guidelines
  • Develop monthly checklist for cctv equipment, alarmed doors, and duress alarms
  • Inspect recording system during patrols
  • Follow Duty of Care process for the protection of guests and employees
  • Follow up on all unusual activities in and around the property
  • Handle complaints, settling disputes, and resolving grievances
  • Implement action plans to monitor and control risk
  • Monitor all unusual activities
  • Oversee all loss prevention operations
  • Oversee and guide efforts of the Accident Prevention Committee
  • Oversee first aid program
  • Oversee claims process
  • Meet quality standards and customer expectations
  • Identify educational needs of others
  • Inspect and critique performance of the loss prevention department
  • Provide services above and beyond for customer satisfaction
  • Analyze information and evaluate results
  • Develop liaison with local law enforcement and emergency services
  • Inform and update executives, peers and subordinates
  • Provide information to supervisors and co-workers

Requirements

  • High school diploma or GED
  • 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major
  • 1 year experience in the security/loss prevention or related professional area.

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