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Manage daily functions of the department to ensure protection of property assets, employees, guests and property
Maintain logs, certifications and documents required by law and Standard Operating Procedures
Assist in training staff in established emergency procedures
Implement accident and fire prevention procedures
Ensure guest and employee satisfaction while achieving the operating budget
Assist the Director of Engineering in administering fire prevention programs and emergency preparedness
Conduct hazard and risk assessments at the property
Develop detailed shut down procedures for the property
Comply with applicable federal, state and local law and safety regulations
Follow proper key control guidelines
Develop monthly checklist for cctv equipment, alarmed doors, and duress alarms
Inspect recording system during patrols
Follow Duty of Care process for the protection of guests and employees
Follow up on all unusual activities in and around the property
Handle complaints, settling disputes, and resolving grievances
Implement action plans to monitor and control risk
Monitor all unusual activities
Oversee all loss prevention operations
Oversee and guide efforts of the Accident Prevention Committee
Oversee first aid program
Oversee claims process
Meet quality standards and customer expectations
Identify educational needs of others
Inspect and critique performance of the loss prevention department
Provide services above and beyond for customer satisfaction
Analyze information and evaluate results
Develop liaison with local law enforcement and emergency services
Inform and update executives, peers and subordinates
Provide information to supervisors and co-workers
Requirements
High school diploma or GED
3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major
1 year experience in the security/loss prevention or related professional area.