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Asst Laundry Manager

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Marriott Bonvoy

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Location:
Indonesia , Lampung

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment.

Job Responsibility:

  • Assists in hotel laundry daily operations and services
  • Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints
  • Assists in maintaining a safe and clean work environment
  • Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
  • Ensures consistent workflow to minimize peaks and valleys in production
  • Brings issues to the attention of the department manager and Human Resources as necessary
  • Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs
  • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals
  • Works effectively with the Engineering department on Laundry equipment maintenance needs
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
  • Operates all department equipment as necessary and reports malfunctions
  • Develops, maintains and uses effective back-up plans for breakdowns
  • Evaluates and implements new techniques, supplies and equipment
  • Providing services that are above and beyond for customer satisfaction and retention
  • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Sets a positive example for guest relations
  • Empowers employees to provide excellent customer service
  • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
  • Celebrates successes and publicly recognizes the contributions of team members
  • ensures employee recognition is taking place on all shifts

Requirements:

  • High school diploma or GED
  • 1 year experience in the laundry, housekeeping, or related professional area

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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