Associate UX Strategist

• Support Content Strategy Execution: Partner with senior strategists to document and communicate content strategy decisions, ensuring they are clearly shared across project teams and accurately reflected in deliverables
• Low-Fidelity Content Artifacts: Create outlines, wireframes, or other lightweight artifacts that capture page-level content needs and functional requirements, supporting clarity and alignment across teams
• Content Auditing and Optimization: Conduct content audits, track gaps, and organize assets to ensure content is structured, consistent, and ready for implementation
• Design-to-Development Handoff: Help translate design intentions into practical documentation for developers, ensuring that functionality and content requirements are implemented accurately
• Content Implementation: Assist clients with content preparation and organization using proven, repeatable processes to plan for content needs, support production of new content that aligns with the updated design strategy, and conduct content migrations
• Client Education & Support: Provide clients with training and documentation to confidently manage their platforms post-launch, while gathering feedback to inform continuous improvements

• Minimum 2 years’ experience in digital content operations such as working in content management systems, planning content workflows, supporting UX/design deliverables, or managing content migrations
• Agency experience strongly desired, including experience balancing multiple projects concurrently
• Hands-on experience managing content within a CMS (ideally CMS-agnostic
• WordPress, AEM, or similar platforms preferred)
• Proven track record communicating directly and regularly with clients and stakeholders
• Familiarity with UX design, development, or digital project workflows, and comfort collaborating across disciplines
• Experience contributing to information architecture deliverables (e.g., content types, taxonomies, or sitemaps)
• Experience conducting content audits, organizing assets, migrating content, or performing content quality assurance
• Experience creating supporting artifacts such as wireframes, content outlines, or documentation to guide content implementation

Exposure or interest in developing skills in client workshop facilitation is a plus

• Flexible time off policy – no set limit per employee
• 401(k) – 4% employer match (without vesting schedule and no compensation maximum)
• Health insurance (company pays 100% of monthly employee premium)
• Dental insurance (company pays 100% of monthly employee premium)
• Vision insurance (company pays 100% of monthly employee premium)
• Life insurance (company pays 100% of monthly employee premium)
• Opportunity to participate in the Company’s on-site hotel & resort property familiarization travel program
• Opportunity to participate in the Company’s month-long Sabbatical program
• Paid time off for major holidays