CrawlJobs Logo

Associate User Experience Director

wongdoody.com Logo

WongDoody

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for an outstanding Associate User Experience Director who thrives on solving complex challenges and is energised by creating products that make life simply better. You’ll be part of an agile team, leading workshops or interviews with our senior clients to help them understand their businesses and customers more deeply and to drive innovation. At WongDoody Europe, our approach to UX is lean and user-centered. We workshop ideas and solutions with clients and internal teams and sketch out ideas. We have a fast-paced, prototype-driven workshop approach called ‘Conversation to Creation’ (C2C) in which you’d play a key role. We run these workshops with startup founders and clients to kick-off new, transformational products and distil in weeks what others would take months for. We don’t stop at concepts and prototypes, we deliver real products to customers and iterate upon them. As an Associate User Experience Director, you play a key role throughout this process. We embrace change and exploration; everyone at WongDoody is committed to creating the best possible product.

Job Responsibility:

  • Oversee a key project within the studio and ensure quality of work as well as supporting the team and establish ways of working that enable the best work for WongDoody and our clients
  • Liaising with senior clients and stakeholders, taking briefs, challenging them when required to add value to client’s business and customer’s experiences
  • Inspire the wider team at WongDoody with your passion for the craft and knowledge in the industry
  • Create world-class products and experiences that make people’s lives simply better
  • Gather business requirements, market research, and user needs, and distil them into actionable insights. Derive hypotheses, communicate them effectively, and test them
  • Lead your team and the client on a journey of product creation based on these insights
  • Design and communicate effectively through diagrams, sketches, designs, and prototypes
  • Work with WongDoody Europe’s leadership to help achieve the company’s goals, to improve our ways-of-working and engagements with clients
  • Conduct qualitative and quantitative user research using a variety of methods, incl. managing a third-party
  • Lead interdisciplinary teams of 2 to 5 people from initial sketches and prototypes through final design
  • Inspire and motive an energetic and collaborative team and let them inspire you
  • Experience managing and mentoring designers, and supporting their growth
  • Drive yourself and your team to create the best, well-crafted product
  • Work with the development and QA teams to ensure the product is understood and be part of the creation of the product throughout the process
  • Pitch work to clients and partners, facilitate workshops with c-suite clients

Requirements:

  • 5+ years of experience working at leading digital teams
  • Portfolio of complex, digital experiences for global brands across mobile, tablet, and web channels, such as large CMS sites, e-commerce, apps, etc.
  • The ability to think at a high level about product strategy and vision
  • Have a bias for action in a fast-paced, sometimes ambiguous environment
  • Excellent communication skills: being able to explain design rationale, to align and persuade stakeholders, and to drive conversations
  • A solid understanding of all the other disciplines needed to create a brilliant product, such as business, technology, delivery, marketing, and content
  • Proficiency in Figma, PPT, Keynote, Sketch, Invision
  • Experience creating a digital strategy and content strategy, and with the design and execution of user testing and research studies

Nice to have:

  • Experience in the public sector and employee experiences is a plus
  • A sense of humour!
What we offer:
  • Medical and dental insurance
  • Competitive pension package
  • Travel insurance
  • Flexible summer hours

Additional Information:

Job Posted:
January 18, 2026

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Associate User Experience Director

Associate Strategy Director

Our Strategy team at AKQA Amsterdam consists of creative problem-solvers who are...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional Communicator: Articulates complex ideas with clarity and impact across all mediums
  • Curious & Insightful: Uncovers patterns and actionable insights from cultural, market, and user data
  • Natural Problem Solver: Translates ambiguity into clear, directional strategy with a strong point of view
  • Strategic & Creative: Bridges strategic thinking and rigour with creative ideation
  • Driven by Learning: Continuously explores new methodologies and advancements
  • Collaborative Team Player: Thrives in multi-disciplinary teams, fostering shared understanding
  • Ambitious & Excellent: Driven to deliver world-class work and make a significant impact
  • Embraces Challenge: Welcomes complex problems, pushing creative and strategic boundaries
  • Sharp Eye for Detail: Masters intricacies, simplifying complexity into actionable strategies
  • Engaging & Persuasive: Confidently articulates strategic rationale to users, clients, and stakeholders
Job Responsibility
Job Responsibility
  • Lead Project Execution: Act as the brand & experience strategic lead on projects, guiding multi-disciplinary teams from ideation to implementation and across deliverables
  • Uncover Holistic Insights: Conduct comprehensive user research, competitive analysis, and market & cultural trend forecasting to identify key user needs, motivations, and brand opportunities
  • Shape Integrated Strategies: Translate complex insights into cohesive strategies, defining compelling brand positioning, messaging frameworks, and intuitive user journeys, ecosystem maps, and experience visions
  • Orchestrate Solution Development: Guide the creation of impactful solutions, ensuring seamless alignment between brand narratives, experience principles, and functional requirements across diverse digital and physical touchpoints - with clients and colleagues
  • Drive Strategic Alignment: Facilitate workshops and present persuasive strategic recommendations to clients and internal stakeholders, securing buy-in for integrated brand and experience directions
  • Foster Client & Business Growth: Support new business efforts and cultivate strong client relationships by identifying strategic opportunities, contributing to pitches and helping with the scoping of projects
  • Elevate Strategic Practice: Continuously refine and evolve strategic design techniques and processes, contributing to the overall excellence and growth of the strategy department
  • Mentor junior strategists on project-specific tasks and strategic methodologies, helping to foster their growth and development within the team. As well as offer guidance to other more junior team members across our studio
Read More
Arrow Right

Associate Design Director

At AKQA, we believe in the imaginative application of art and science to create ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sets creative direction throughout all phases of project work from discovery to launch and beyond with ongoing optimization
  • Acts as a creative lead for one or more accounts, managing multiple tracks of work across a variety of teams
  • Works internally and with clients to develop the strategy, experience concepts and establish the overarching design direction for the experience
  • Produces compelling and highly usable experience solutions in response to client needs
  • Communicates and represents creative vision and execution with client partners
  • Continually develops processes to inspire, innovate, and harness new ways of thinking
  • Inspires and leads by example, setting professional standards for the team and the department
  • Actively trains, mentors, and manages junior to mid-level creatives and designers.
  • Responsible for managing and guiding junior to mid-level creatives’ careers within AKQA (including regular one-on-one check-ins), writing and delivering annual performance reviews, and taking responsibility for on-boarding new employees and guiding them through a successful tenure at AKQA
  • Creatively participates in new business pitches – i.e. responsible for ideas and creative work, and competently presents pitches
Read More
Arrow Right

Associate Design Director

At AKQA, we believe in the imaginative application of art and science to create ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sets creative direction throughout all phases of project work from discovery to launch and beyond with ongoing optimization
  • Acts as a creative lead for one or more accounts, managing multiple tracks of work across a variety of teams
  • Works internally and with clients to develop the strategy, experience concepts and establish the overarching design direction for the experience
  • Produces compelling and highly usable experience solutions in response to client needs
  • Communicates and represents creative vision and execution with client partners
  • Continually develops processes to inspire, innovate, and harness new ways of thinking
  • Inspires and leads by example, setting professional standards for the team and the department
  • Actively trains, mentors, and manages junior to mid-level creatives and designers
  • Responsible for managing and guiding junior to mid-level creatives’ careers within AKQA (including regular one-on-one check-ins), writing and delivering annual performance reviews, and taking responsibility for on-boarding new employees and guiding them through a successful tenure at AKQA
  • Creatively participates in new business pitches – i.e. responsible for ideas and creative work, and competently presents pitches
Read More
Arrow Right

Associate Design Director

The Associate Design Director at AKQA will approach every brief with fresh eyes,...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 7 years’ experience in the creative industry
  • Native or fluent Japanese reading and speaking ability is essential
  • Portfolio showcasing comprehensive understanding of creative disciplines
  • Demonstrated creative success in leading collaborative cross disciplinary teams
  • Solid understanding of the marketing industry
  • Experience in creating digital platforms and products from brief to delivery
  • Experience in collaboration with UX and development teams
  • Strong working knowledge of user interface, application, mobile and responsive design
  • Exceptional communication skills
  • Superb professionalism and mature presence
Job Responsibility
Job Responsibility
  • Set creative direction throughout all phases of project work from discovery to launch and beyond
  • Act as a creative lead for one or more accounts
  • Develop strategy, experience concepts and establish overarching design direction
  • Produce compelling and highly usable experience solutions
  • Communicate and represent creative vision with client partners
  • Develop processes to inspire, innovate, and harness new ways of thinking
  • Inspire and lead by example
  • Train, mentor, and manage junior to mid-level creatives and designers
  • Manage and guide junior to mid-level creatives’ careers
  • Creatively participate in new business pitches
  • Fulltime
Read More
Arrow Right

Associate Design Director

At AKQA, we believe in the imaginative application of art and science to create ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 7 years’ experience in the creative industry
  • Native or fluent Japanese reading and speaking ability is essential
  • All candidates must possess a portfolio showcasing a comprehensive understanding of how their creative disciplines comes to life
  • Demonstrated creative success in leading collaborative cross disciplinary teams
  • A solid understanding of the marketing industry at large
  • Experience in, and enthusiasm for, creating digital platforms and products from brief to delivery and beyond
  • Experience in side-by-side collaboration with UX and development teams and leaders
  • Strong working knowledge of user interface, application, mobile and responsive design
  • Exceptional communication skills: Verbal, written, interpersonal and inter-departmental
  • Superb professionalism and mature presence in all aspects of the job
Job Responsibility
Job Responsibility
  • Sets creative direction throughout all phases of project work from discovery to launch and beyond with ongoing optimization
  • Acts as a creative lead for one or more accounts, managing multiple tracks of work across a variety of teams
  • Works internally and with clients to develop the strategy, experience concepts and establish the overarching design direction for the experience
  • Produces compelling and highly usable experience solutions in response to client needs
  • Communicates and represents creative vision and execution with client partners
  • Continually develops processes to inspire, innovate, and harness new ways of thinking
  • Inspires and leads by example, setting professional standards for the team and the department
  • Actively trains, mentors, and manages junior to mid-level creatives and designers
  • Responsible for managing and guiding junior to mid-level creatives’ careers within AKQA (including regular one-on-one check-ins), writing and delivering annual performance reviews, and taking responsibility for on-boarding new employees and guiding them through a successful tenure at AKQA
  • Creatively participates in new business pitches – i.e. responsible for ideas and creative work, and competently presents pitches
Read More
Arrow Right

Associate Strategy Director

Our Strategy team at AKQA Amsterdam consists of creative problem-solvers who are...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional communication skills
  • Ability to articulate complex ideas with clarity and impact
  • Curiosity and insight to uncover patterns from cultural, market, and user data
  • Natural problem-solving skills to translate ambiguity into clear strategy
  • Strategic and creative thinking to bridge strategy with creative ideation
  • Driven by learning and exploring new methodologies
  • Collaborative team player thriving in multi-disciplinary teams
  • Ambitious and driven to deliver world-class work
  • Embraces complex challenges
  • Sharp eye for detail
Job Responsibility
Job Responsibility
  • Lead project execution as brand & experience strategic lead
  • Conduct comprehensive user research, competitive analysis, and market & cultural trend forecasting
  • Translate complex insights into cohesive strategies defining brand positioning, messaging frameworks, and user journeys
  • Guide creation of impactful solutions ensuring alignment between brand narratives and experience principles
  • Facilitate workshops and present strategic recommendations to clients and stakeholders
  • Support new business efforts and cultivate client relationships
  • Continuously refine strategic design techniques and processes
  • Mentor junior strategists and team members
Read More
Arrow Right

Associate Strategy Director

Strategy Director Strategists at AKQA make our client’s business their business....
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a relevant strategy role within a creative agency or consultancy environment
  • Generalist strategist with significant experience in products, platforms, and data, complemented by strong experience or a keen interest in brand, marketing, and communications strategy
  • Insatiable curiosity and can observe and identify patterns, trends, and insights, turning research and data into effectiveness and performance
  • Lateral and creative thinker with the ability to make complex topics simple, and a passion for creativity, innovation, and compelling experiences
  • A robust understanding of user journeys, product ecosystems, and how to drive innovative solutions throughout the product lifecycle
  • Strong understanding of how business, brands, and consumers interact, and how technology is impacting their lives
  • Familiarity with the design, application, and analysis of a wide range of quantitative and qualitative research
  • Passionate about collaboration, open-minded, and experienced in working with people from diverse cultures
  • Understand the big picture and have a sharp attention to detail, while always striving for best-in-class work
Job Responsibility
Job Responsibility
  • Understand the client’s audiences, objectives, and priorities, and lead the definition of solutions to meet these needs
  • Execute research to distil and design insight that drives forward creative solutions to client brief objectives
  • Provide strategic direction for product design, digital platform development, and user experience, as well as brand, marketing, and communications initiatives, identifying key value propositions, user needs, and business value
  • Develop strategies that define the vision and roadmap for digital products and platforms, ensuring market differentiation and clear user value
  • Develop comprehensive strategies that detail tactics across the entire customer experience, encompassing brand communications, product lifecycle, and user journeys, translating strategic recommendations into actionable campaigns, product features, services, and experiences
  • Craft compelling narratives in presentations and to sell your work to clients, ensuring alignment of client objectives to strategic imperatives
  • Co-create closely with creative, experience, and technology teams to develop effective and performant solutions
  • Identify key opportunities to drive client value, satisfaction, and growth
  • Plan and lead client workshops and research sessions
  • Write briefs that provide clarity for creativity and collaborate to refine, align, and shape them into effective solutions
What we offer
What we offer
  • We provide an extensive range of benefits
Read More
Arrow Right

Associate Strategy Director

Strategy Director Strategists at AKQA make our client’s business their business....
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a relevant strategy role within a creative agency or consultancy environment
  • Generalist strategist with significant experience in products, platforms, and data, complemented by strong experience or a keen interest in brand, marketing, and communications strategy
  • Insatiable curiosity and can observe and identify patterns, trends, and insights, turning research and data into effectiveness and performance
  • Lateral and creative thinker with the ability to make complex topics simple, and a passion for creativity, innovation, and compelling experiences
  • A robust understanding of user journeys, product ecosystems, and how to drive innovative solutions throughout the product lifecycle
  • Strong understanding of how business, brands, and consumers interact, and how technology is impacting their lives
  • Familiarity with the design, application, and analysis of a wide range of quantitative and qualitative research
  • Passionate about collaboration, open-minded, and experienced in working with people from diverse cultures
  • Understand the big picture and have a sharp attention to detail, while always striving for best-in-class work
Job Responsibility
Job Responsibility
  • Understand the client’s audiences, objectives, and priorities, and lead the definition of solutions to meet these needs
  • Execute research to distil and design insight that drives forward creative solutions to client brief objectives
  • Provide strategic direction for product design, digital platform development, and user experience, as well as brand, marketing, and communications initiatives, identifying key value propositions, user needs, and business value
  • Develop strategies that define the vision and roadmap for digital products and platforms, ensuring market differentiation and clear user value
  • Develop comprehensive strategies that detail tactics across the entire customer experience, encompassing brand communications, product lifecycle, and user journeys, translating strategic recommendations into actionable campaigns, product features, services, and experiences
  • Craft compelling narratives in presentations and to sell your work to clients, ensuring alignment of client objectives to strategic imperatives
  • Co-create closely with creative, experience, and technology teams to develop effective and performant solutions
  • Identify key opportunities to drive client value, satisfaction, and growth
  • Plan and lead client workshops and research sessions
  • Write briefs that provide clarity for creativity and collaborate to refine, align, and shape them into effective solutions
Read More
Arrow Right