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At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. The Associate User Experience Director at AKQA helps the Creative Director lead and mentor a team of UX designers and shapes their skills and careers. They will possess a strategic and visionary approach to UX design leadership, underpinned by a solid understanding of product visual design, and demonstrate essential experience in building and managing design systems within Figma. It’s their responsibility to drive user-centered-design processes in partnership with the strategy, creative and technology teams. They also own and oversee their allocated UX work across the region. As an invaluable partner to the client, they help to fulfill their business goals by creating the best possible customer experience.
Job Responsibility:
Helps the Creative Director lead and mentor a team of UX designers
Shapes skills and careers of UX designers
Possesses strategic and visionary approach to UX design leadership
Drives user-centered-design processes in partnership with strategy, creative and technology teams
Owns and oversees allocated UX work across the region
Helps fulfill client business goals by creating the best possible customer experience
Requirements:
Partnering with clients
Provides user experience consultancy and business strategy insights
Drives implementation across at least 2 projects
Oversees planning, concept development, and design
Works hands-on to develop strategy, vision, conceptual models, personas, scenarios, wireframes, and UI documentation
Demonstrates essential experience in building and managing design systems within Figma
Develops and helps evolve user experience capabilities, tools, processes, best practices, and deliverables
Helps lead the practice of user experience
Attracts and recruits exceptional talent
Represents AKQA externally through conferences and speaking engagements
Manages other User Experience Designers in professional development
A compelling portfolio of distinctive work spanning product/service design and storytelling
Minimum of 6 years’ experience in user experience, information architecture, or interaction design
Proficiency in user experience methodologies (persona creation, journey mapping, service blueprints, heuristic evaluation, ecosystems, competitive audits, interviews, card sorting, usability testing)
Strong understanding of product visual design principles
Expert-level Figma skills and advanced proficiency with current UX design and prototyping tools
Experience with current AI tools and their strategic application in enhancing design processes and customer experiences