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Associate Technical Business Analyst (CCM)

Australia, Sydney · Job Posted February 13, 2026
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Job Description

FinXL is seeking an Associate Technical Business Analyst (CCM) to join our consulting team and be deployed with a leading banking client on a key transformation engagement. As part of this role, you will be integrated into our award-winning FinXL Associate Program, designed to accelerate the careers of emerging consultants through structured mentorship, professional development, and hands-on experience within Tier-1 client environments.

Job Responsibility

  • Support the Product Owner in managing and refining the CCM team backlog
  • Assist in translating business requirements into technical user stories
  • Participate in all Scaled Agile ceremonies, including PI Planning
  • Help maintain alignment between business goals and technical delivery
  • Coordinate with cross-functional teams to ensure smooth sprint execution
  • Assist in documenting system processes and technical workflows
  • Support the delivery of Customer Communication Management (CCM) solutions

Requirements

  • Foundational understanding of Business Analysis or Product Ownership
  • Familiarity with Agile methodologies and Scaled Agile frameworks (SAFe)
  • Proficiency in using AI tools to enhance workflow efficiency and output quality
  • Exposure to Customer Communication Management (CCM) tools like SmartComm
  • Strong analytical and problem-solving capabilities
  • Excellent verbal and written communication skills
  • Relevant tertiary qualification in IT, Business, or a related field

What we offer

  • Award-winning Associate Program providing coaching to fast-track your career
  • AI-driven culture encouraging cutting-edge technology to solve problems
  • High-visibility career growth opportunity within a leading banking environment

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