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Capital One Logo Capital One · Banking

Associate, Tax Credit Operations

United States, Plano, Texas Employment contract 66700.00 - 76100.00 USD / Year · Job Posted June 04, 2026
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Job Description

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX or Richmond, VA. Tax Credit Operations supports the Capital Markets line of business in the Commercial Bank division of Capital One, consisting of a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits. Associates on the Tax Credit Operations team develop expertise in areas such as: closing, booking, funding, servicing and account reconciliation.

Job Responsibility

  • Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit
  • Perform duties supporting new deal closings and exits
  • Process loan and equity requests (draw downs, pay downs, interest payments)
  • interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
  • Work closely with respective business units and other internal partners to align needs and provide support as needed
  • Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees, and comprehensive testing of system enhancements
  • Review of, and extraction from, legal documents for compliance, interpretation and operational viability
  • Develop, design, and implement inter-departmental controls, risk-reducing processes
  • Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
  • Establish and maintain Customer Satisfaction through positive and constructive client relations

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 2 years of experience in banking operations
  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied via cellular data or hotspot
  • A private network that is password protected where you have ownership or line of sight to every device on the network
  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
  • Candidates must live within approximately 50 miles of one of the hub locations based in 28203, 75024 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Nice to have

  • Bachelor’s Degree or Military experience
  • 2+ years of experience in Commercial Loan Servicing or Commercial Loan Operations
  • 2+ years of experience using Advanced Commercial Banking System (ACBS)

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Competitive, inclusive set of health, financial and other benefits
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