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Palo Alto Networks Logo Palo Alto Networks · IT - Software Development

Associate Systems Engineer

Japan, Chiyoda, Tokyo · Job Posted March 27, 2026
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Job Description

As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud. This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development. As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process. While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before. Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position in any number of cities across the US based on business needs.

Job Responsibility

  • Learn the technical aspects and business value of Palo Alto Networks products
  • Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
  • Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program
  • Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
  • Develop presentation skills and understanding of business and technical discovery methods
  • Ensure ongoing customer success, support, and adoption of cybersecurity solutions
  • Understand and effectively differentiate against our top competitors
  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
  • Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
  • Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.)

Requirements

  • 4-year undergraduate degree, preferably in a business or technical field of study
  • Understand and effectively present complex concepts to technical and non-technical audiences
  • Strong analytical skills to evaluate complex problems and a systematic approach to creating solutions
  • Effective time-management skills and study habits
  • Awareness and desire to learn modern cybersecurity prevention utilizing automation, cloud, endpoint, and network technologies
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