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We are seeking a motivated and detail-oriented Associate System Engineer with 1–2 years of hands-on experience in Windows Administration and Cloud technologies, especially Microsoft Azure. The ideal candidate will possess strong analytical and troubleshooting skills and be comfortable working in a dynamic 24/7 support environment.
Job Responsibility:
Provide system administration and support for Windows-based environments
Monitor, maintain, and troubleshoot infrastructure and cloud services (Azure)
Perform routine system checks, updates, and patch management
Respond to incidents, service requests, and escalations in a timely manner
Collaborate with cross-functional teams to resolve technical issues
Document procedures, configurations, and resolutions for knowledge sharing
Participate in on-call rotations and shift-based support schedules
Requirements:
1–2 years of experience in Windows Server Administration
Hands-on experience with Microsoft Azure (VMs, storage, networking, etc.)
Strong analytical and problem-solving abilities
Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira)
Excellent communication and interpersonal skills
Willingness to work in a 24/7 rotational shift environment
Nice to have:
Basic scripting knowledge (PowerShell, Bash)
Exposure to ticketing and monitoring tools (e.g., ServiceNow, Azure Monitor)
Understanding of virtualization technologies (Hyper-V, VMware)
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