Associate Specialist, MSP Billing Job at Randstad (Hyderabad)

Job Description

The Associate Specialist for MSP Billing is a dynamic, high-impact role responsible for the full-cycle financial health of a dedicated client portfolio. This position is a critical blend of financial management, analysis, and operations. You will ensure accurate billing and vendor reimbursement by performing weekly reconciliation of VMS and Company data, proactively managing complex Accounts Receivable (AR) and Supplier Payment processes, and conducting necessary financial adjustments. You will be expected to analyze issues, make recommendations where there is no clear path, and drive operational excellence by partnering with key stakeholders and identifying process improvements. While managing a diverse portfolio and performing a wide range of essential tasks efficiently, you will be given the necessary support and guidance.

Job Responsibility

Reconciliation & Variance Management: Conduct weekly reconciliations of MSP and Company timecard data for all Internal and External Suppliers. Proactively manage variances through necessary sales, vendor, or bill adjustments and write offs while adhering to Company policy
Billing Operations & Oversight: Execute the processing of Summary Loads for accurate Customer billing and maintain close monitoring of all invoice presentment to customers
Accounts Receivable (AR): Manage VMS Days Sales Outstanding (DSO) to remain within contracted terms plus 5 days. This includes systematic identification, documentation, and resolution of all outstanding AR matters, ensuring research items do not exceed 2% of the total assigned portfolio. Collaborate with the Project Management Office (PMO) and Clients to swiftly resolve any billing or payment complications
Supplier Payment & Vendor Reconciliation: Oversee the MSP Supplier payment reconciliation process to ensure Suppliers are paid within contract payment terms. This entails confirming Client payment, authorizing Vendor payment releases, and actively identifying, documenting, and resolving any outstanding supplier payment issues, with research items not to exceed 2.0% of the portfolio. Partner with MSP, PMO, and Clients to address all billing and billing concerns
Stakeholder Communication & Service: Deliver exceptional customer service through professional written and verbal communications with key internal and external stakeholders including the PMO, MSP Suppliers, Field partners, support teams, Clients and various Randstad internal departments
Process Improvement & Training: Drive operational excellence by identifying and analyzing processing inefficiencies or gaps. Develop, document, and recommend process solutions. Provide communication and training on new process changes as required

Requirements

Bachelor’s degree in Accounting or Finance, or equivalent experience in business, is preferred
3+ years of Financial/Accounting experience such as AR, AP, Billing or Accounting
Intermediate level skills or higher in Microsoft Excel such as V look up, pivot tables, formulas etc.
Exceptional written and verbal communication skills in English are essential
Excellent accuracy, attention to detail, and ability to multitask
Strong decision making through utilization of problem-solving, critical thinking, and analytical skills
Ability to prioritize and use effective time management to meet deadlines
A result driven self-starter with the ability to get things done
The capacity for self-directed work while fostering a strong, collaborative spirit as an engaged team player
Ability to analyze data from different data sources
Excellent customer service and communication skills

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Associate Specialist, MSP Billing

Job Description

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