Associate Specialist, Mid Office Operations Job at Randstad (Hyderabad)

Associate Specialist, Mid Office Operations

Every year, we help hundreds of thousands of people find rewarding jobs in the e...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

June 18, 2026

Requirements

Bachelor’s Degree
Experience in a customer support role/call center environment
Ability to continually review the process for improvement
Strong organizational skills
Excellent typing skills
Knowledge of customer service practices and principles
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Time Management
Customer focus and adaptability to different personality types

Job Responsibility

Document all activity and communication in Ivanti, Randstad Front office systems (service desktop) 20%
Liaising with internal and external stakeholders to learn and expand the knowledge 5%
Participate and prepare for 1 on 1s with your leader, huddle meetings and quality audits 10%
Handle, redirect, or escalate inbound talent communication via phone call, chat, and emails 65%
Manage large amounts of inbound in a timely manner
Follow communication 'scripts' when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Identify and escalate issues to the Supervisor or to the appropriate team
Follow up Talent calls where necessary
Recognize, document and apprise the management team about the trends in customer calls

Fulltime

!

Associate Specialist, Mid Office Operations

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

June 29, 2026

Requirements

Bachelor's Degree
Experience in a customer support role/call center environment
Ability to continually review the process for improvement
Strong organizational skills
Excellent typing skills
Knowledge of customer service practices and principles
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Time Management
Customer focus and adaptability to different personality types

Job Responsibility

Document all activity and communication in Ivanti, Randstad Front office systems (service desktop). 20%
Liaising with internal and external stakeholders to learn and expand the knowledge 5%
Participate and prepare for 1 on 1s with your leader, huddle meetings and quality audits. 10%
Handle, redirect, or escalate inbound talent communication via phone call, chat, and emails. 65%

Fulltime

Associate Specialist, Mid Office Operations

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

June 29, 2026

Requirements

Comfortable working in multiple systems
Strong Communication Skills
Attention to detail
Ability to respond to customer needs with speed and accuracy
Willingness and eager to learn
Demonstrates Adaptability - Learning Randstad Pace
Connect the dots" and understand dependencies
Acts with a sense of urgency
Openly receives feedback
Ability to multitask and prioritize work

Job Responsibility

Weekly Contingent reports with follow up on progress, escalation to Manager
Audits reports with follow up to Team Lead
Sending all Wednesday email updates to field on status of their onboarding
Sending Unresponsive emails to field regarding the action needed
Out of office coverage on placements that have been started
Onboarding send Estaff and Welcome letter on specific accounts
I9 EAD expiration document follow up with field and talent
I9 Everify weekly report and follow up as needed
RITS process weekly notification to field with confirmation of start date
RITS onboarding weekly

Associate Specialist, Mid Office Payroll

The Business Services Specialist will support daily operations of US Payroll, an...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

June 29, 2026

Requirements

Minimum of 4 years of demonstrated work experience in payroll processing for large volume, multi-state, multi-frequency payroll (50,000+ payees)
Payroll processing experience in PeopleSoft or other HRMS human resources function
Advanced Excel (VLOOKUP & Pivot Tables) and Google Suite experience required
Candidates from prior experience of working in PeopleSoft
Ability to work flexible hours when needed

Job Responsibility

Create, manage, and provide reporting for operational analysis, trending, audit, and special projects
Monitor and assist in the resolution of escalated payroll issues and inquiries from internal customers and agencies
Continuous education and development to remain knowledgeable on current payroll rules and regulations
Develop professional relationships within Business Services, support teams, and customer LOB Operations
Adhere to compliance and control protocol as defined by organization key control framework

Fulltime

Associate Specialist, Mid Office Payroll

The Business Services Specialist will support daily operations of US Payroll, an...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

June 29, 2026

Requirements

Minimum of 4 years of demonstrated work experience in payroll processing for large volume, multi-state, multi-frequency payroll (50,000+ payees)
Payroll processing experience in PeopleSoft or other HRMS human resources function
Advanced Excel (VLOOKUP & Pivot Tables) and Google Suite experience required
Candidates from prior experience of working in PeopleSoft
Ability to work flexible hours when needed

Job Responsibility

Create, manage, and provide reporting for operational analysis, trending, audit, and special projects
Monitor and assist in the resolution of escalated payroll issues and inquiries from internal customers and agencies
Continuous education and development to remain knowledgeable on current payroll rules and regulations
Develop professional relationships within Business Services, support teams, and customer LOB Operations
Adhere to compliance and control protocol as defined by organization key control framework

Fulltime

Asset Protection Specialist (Mid-Day Shift) - Distribution Ctr

The Asset Protection Specialist has a thorough knowledge of KnitWell Group’s sec...

Location

United States , Pataskala

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

At least 6 months experience in Asset Protection / Loss Prevention or security preferred
High School diploma or equivalent
Must be flexible to work any shift including weekends, and be on call 24/7, any day of the year
Self-motivated
must be able to work with little or no supervision during shift
Excellent organizational skills and effective written and verbal communication skills
First Aid, CPR, AED certification preferred (certification will be required during employment)
Possess basic Microsoft skills (i.e. Office, Excel, Outlook, Word, and PowerPoint)

Job Responsibility

Checks associate ID badges to control facility egress and logs visitors/contractors
Greet, engage and assist associates, vendors and visitors upon registration
Maintains thorough knowledge of / and monitors facilities CCTV, fire/burglar, and access control systems
Answers and transfers internal/external phone calls as part of Front Desk procedures
Conducts daily (i.e. outbound/inbound audits, safety/security checklists, etc.) and monthly audits and facility inspections in distribution center and/or office locations
Responsible for initiating internal/external investigations based off daily inspections findings and/or information received from other sources/information
Secures facility during non-operational hours
Provides after-hour security service/surveillance (walk and/or monitor associates to their automobile, etc.) to associates in times of need
Responsible for creating incident/injury report and applying first aid in times of need
Build productive business relationships and demonstrate an understanding of each function

What we offer

merchandise discount at select KnitWell Group brands
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Senior Networking Project Manager

As a Senior Networking Project Manager you will engage with customer stakeholder...

Location

United States , Springfield

Salary:

101800.00 - 193800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field AND 3+ years' experience in project management OR equivalent experience.
Active U.S. Government TOP SECRET/SCI Security Clearance.
Verification of U.S. citizenship.
Pass Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Engage with customer stakeholders to develop partnerships, leveraging broad technical expertise
Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer
Adheres to project compliance standards and requirements of the contract and accommodates customer compliance standards
Drives project initiation for projects of medium complexity by delivering a workstream within a larger project/program
Facilitates contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team
Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity
Provides review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications
Drives timely project closure by ensuring completion of project sign off tasks
Applies advanced knowledge across project management principle areas, contributes at local team-wide level to share knowledge and support others, serves as a mentor to junior colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects
Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management while ensuring adherence to security best practices in partnership with Solution Area SMEs

Fulltime

Associate manager, talent partnership, pts

Every year, we help hundreds of thousands of people find rewarding jobs in the e...

Location

Salary:

Not provided

Randstad

Expiration Date

July 22, 2026

Requirements

Leadership Development
Performance Management
Candidate Experience
Business Informatics
Business Development
Phone Interviews
Evaluating Staff
Epic Cupid

Job Responsibility

Manages and constantly improves the recruitment process for the Professional Talent Solutions, ensuring an exceptional level of service and efficiency to clients and candidates
Contributes to setting the performance objectives for own team, regularly monitoring workload and progress
Drives initiatives to improve candidate feedback mechanisms, ensuring the recruitment process for management and specialist roles is responsive to candidate needs
Provides guidance to the team on the design of accurate job descriptions for mid to senior managerial and specialist roles that reflect both the role requirements and the company's culture
Partners with universities, industry associations, and networking events to tap into experienced professionals in the area of engineering, IT, health, finance, sales and marketing, HR, legal, office and administrative support
Ensures the implementation of advanced analytics and reporting frameworks to track recruitment metrics within Professional Talent Solutions, enabling data-driven decision-making and strategic adjustments
Streamlines recruitment processes for mid to senior management and specialist roles, identifying bottlenecks and implementing changes to reduce time-to-hire without sacrificing quality
Leads automation initiatives to reduce manual processes in recruitment, improving efficiency and scalability within Professional Talent Solutions
Coordinates the end-to-end recruitment life cycle and builds good relationships with medium-sized clients within the Professional Talent Solutions Grade Descriptor
Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines

Select Country

Associate Specialist, Mid Office Operations

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Associate Specialist, Mid Office Operations

Associate Specialist, Mid Office Operations

Associate Specialist, Mid Office Operations

Associate Specialist, Mid Office Operations

Associate Specialist, Mid Office Payroll

Associate Specialist, Mid Office Payroll

Asset Protection Specialist (Mid-Day Shift) - Distribution Ctr

Senior Networking Project Manager

Associate manager, talent partnership, pts

Our AI answers in your language