Associate Specialist, Implementation Job at Mastercard (Dublin 18)

Associate Implementation Specialist

Are you ready to transform how organizations onboard and thrive with Personio? A...

Location

Germany , Munich; Berlin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

Fluent in German and English (both mandatory)
3+ years in a customer-facing SaaS, B2B, or B2C role, with a passion for making customers successful
Proven ability to manage multiple projects and priorities with grace and efficiency
Quick to learn new products and become a Personio expert
Outstanding interpersonal skills, able to simplify complex topics and build trust
Adaptable, resilient, and motivated to improve how we deliver value

Job Responsibility

Guide new customers through seamless setup and integration, ensuring Personio becomes an indispensable part of their HR routine
Champion product usage, boosting customer retention and lifetime value
Host regular meetings to understand customer needs, provide tailored advice, and maximize Personio’s impact
Juggle multiple onboarding projects in parallel, keeping timelines and budgets on track while delivering a personalized experience
Triage and troubleshoot customer issues, collaborating with internal teams and escalating bugs as needed
Forge strong, trust-based relationships, handle conflicts with care, and spot opportunities for upselling
Partner with Sales, Growth, Customer Success, and Product teams to deliver exceptional outcomes and share customer insights
Support new joiners, contribute to documentation, and elevate team processes through your expertise

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Associate Enterprise Applications Consultant Implementation Specialist

The Associate Enterprise Applications Consultant role at NTT DATA is an entry-le...

Location

Philippines , Makati

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computer Science or related field
Enterprise application-specific certifications preferred
Certification in one functional area of application preferred
Entry level demonstrated Enterprise Applications Consultant experience in one or more applications (SAP, Oracle, Microsoft, etc.)
Entry level demonstrated experience working across project lifecycles from scoping to post go-live
Entry level demonstrated experienced in providing technical guidance for the planning, design implementation of enterprise applications
Entry level demonstrated client engagement experience
Basic problem-solving and analytical skills
Good interpersonal skills
Strong communication skills (verbal and written)

Job Responsibility

Works under supervision of an assigned mentor
Assists with the completion of less complex tasks and activities
Provides required project administration and documentation
Assists with the execution of functional testing of less complex assigned applications
Engages in delivery projects, supporting the lifecycle of enterprise application projects
Assists with project implementation
Assists with technical preparation of business process workflows and procedures
Assists with the preparation of end-user documentation and user manuals
Participates in process design workshops and configuration discussions
Continually develops skills as an Enterprise Applications Consultant/Implementation Specialist and gains business knowledge

Fulltime

Associate Specialist, HR Services

The Global Business Services Center (GBSC) is Mastercard's shared services organ...

Location

Colombia , Bogota

Salary:

Not provided

Mastercard

Expiration Date

June 30, 2026

Requirements

Experience performing daily transactions
exposure to analyzing work for quality, productivity and timeliness
Experience suggesting process improvement activities
Experience in shared services or internal service delivery role preferred
A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction as needed
Ability to manage multiple tasks simultaneously acquired through previous experience in related field
Strong emphasis on customer service with strong problem solving and troubleshooting skills
Demonstrates a high degree of comfort navigating multi-channel communication platforms and sites
High level of accuracy and attention to detail
Work effectively in dynamic, time-sensitive, high volume environment

Job Responsibility

Providing support for all inbound inquiries globally, issues and requests from internal and external customers through several communication channels (email, phone, chat)
Ensuring team targets and KPIs are met and/or exceeded
Supports operational excellence and continuous improvement initiatives
Provides resolution for Mastercard employee related inquiries, external customers and suppliers
Responds to customer emails, chats and phone calls in a timely manner with a goal to resolve within first contact
Provide administrative support for involuntary terminations creating separation agreements, coordinating logistics and ensuring the termination is entered timely and accurately into HR system of record
Maintain creation of newly created positions and job requisitions, ensuring SLAs are adhered to as well as key data elements are verified and entered into HR system of record
Support full employee life cycle, streamlining manager and HR actions by providing guidance and ensuring adherence to processes through workflows and audit requirements
Use case management system to document, track and log inquiry resolutions
Meet or exceed individual daily productivity measures with case and call volumes

Fulltime

Associate Specialist, Talent Partnership, Enterprise

Purpose of the job: The recruitment coordinator role plays a crucial function wi...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 09, 2026

Requirements

Relevant experience in a customer service/corporate services or similar high-volume role(RPO/BPO/Recruitment/Sourcing)
0-2 years experience in the recruiting and staffing or customer service industry is preferable
Ability to build rapport and maintain positive relationships with candidates, hiring managers, and colleagues contribute to a collaborative and productive recruitment environment
Google meet, zoom, skype, cisco webex, MS teams and other scheduling softwares
Multiple time-zones across the globe (Americas, Europe, Middle-East, Asia Pacific)
Adapting to changing priorities, unexpected challenges, and evolving recruitment needs requires flexibility and the ability to remain composed under pressure
Negotiating interview schedules, and other recruitment-related matters requires strong negotiation skills to achieve mutually beneficial outcomes.

Job Responsibility

Manage and oversee the entire recruitment process, including scheduling interviews, coordinating with hiring managers, and facilitating candidate communication
Efficiently manage interview schedules for multiple candidates and hiring managers, ensuring that all parties are available and informed of interview times and locations
Arrange all logistical aspects of interviews, including booking meeting rooms, coordinating video conferencing facilities, and arranging travel accommodations if necessary
Coordinate with hiring managers and interviewers to confirm their availability for scheduled interviews and reschedule as needed to accommodate conflicts or emergencies
Coordinate panel interviews involving multiple interviewers, ensuring that all panel members are briefed on the interview format and have access to candidate information beforehand
Facilitate virtual interviews via video conferencing platforms, troubleshooting technical issues and ensuring a smooth interview experience for both candidates and interviewers
Maintain and update client’s applicant tracking systems and databases to ensure accurate and up-to-date records of candidates and their status in the recruitment pipeline
Gather feedback from interviewers following candidate interviews, collating comments and assessments to inform hiring decisions and provide constructive feedback to candidates
Maintain accurate records of interview schedules, outcomes, and feedback in the applicant tracking system or recruitment database for future reference and reporting purposes
Identify opportunities to streamline and improve the interview coordination process, implementing enhancements to increase efficiency and effectiveness over time

Fulltime

Platform Specialist Associate

We are seeking a Platform Specialist Associate to join the System Architecture s...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An individual with knowledge of business information systems and integrated IT environments
Experienced at an entry or early‑career level (1–2 years) within the Information Technology field
Familiar with system integration concepts, with hands‑on exposure to APIs, scripting, or database management
Comfortable working with project management principles and structured delivery approaches
A clear communicator who can collaborate effectively across technical and non‑technical teams
Able to think abstractly and conceptually, with an interest in long‑term, sustainable solutions
Confident in contributing to decision‑making through analysis, coordination, and constructive discussion
Qualified with a university degree in computer science, electrical, electronic, telecommunications engineering, or a related discipline

Job Responsibility

Configure, manage, and optimise digital platforms, including user permissions, workflows, data structures, and integrations
Support the integration of third‑party applications and services to extend platform capabilities
Translate business and operational requirements into effective technical configurations and solutions
Maintain clear and consistent configuration standards and documentation to support operational efficiency
Perform periodic configuration audits to ensure data accuracy, system reliability, and alignment with business goals
Collaborate with quality assurance teams to define test scenarios and participate in testing activities
Document platform configurations, customisations, and updates for audit and knowledge‑sharing purposes
Work closely with IT, operations, and customer support teams to implement requirements effectively

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

History Implementation Specialist

The Implementation History Specialist is a tax-trained professional who partners...

Location

United States , Strongsville

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Proven ability to provide top-level support to customers and associates
Practical experience analyzing payroll reports and payroll tax filings
Strong verbal and written communication skills, with a focus on effective communication
High degree of accuracy and attention to detail
Proficient in Microsoft Office programs, including strong MS Excel skills, and ability to master other software applications as needed
Ability to work closely with internal departments and outside agencies
Excellent critical thinking skills
Superior organizational skills, comfortable multitasking and working both independently and effectively as a team member
3+ years of experience in tax compliance or tax advisory
Strong understanding of federal and state tax filings

Job Responsibility

Participate in kickoff/onboarding calls alongside the Onboarding and Implementation Specialist
Explain tax documentation requirements and historical review process
Set clear expectations regarding scope, timelines, and responsibilities
Serve as the tax subject-matter presence during initial engagement
Request and track receipt of all necessary and required historical tax documentation
Own customer correspondence until all documentation is received
Ensure completeness of documentation before moving into compliance phase
Align client expectations with internal tax team capacity and deadlines
Maintain proactive communication throughout onboarding process
Partner closely with the Implementation Specialists

What we offer

Medical, Dental, Vision, 401K, PTO, employee perks and more
medical, prescription, dental, vision, life insurance, LT disability, generous paid vacation, paid holidays, 401(k) with matching and tuition reimbursement
top-notch workout facility, fitness classes and free personal training, a game room complete with both video, table and traditional games, a full kitchen, and free coffee, soft drinks and snacks
tickets to Cleveland sporting events, wellness incentives, free membership to our local rec center and various employee-appreciation events throughout the year

Fulltime

Implementation Specialist

We are looking for an Implementation Specialist to focus on EverHealth solutions...

Location

United States

Salary:

50000.00 - 70000.00 USD / Year

EverCommerce

Expiration Date

Until further notice

Requirements

An Associate’s or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field
Minimum 2 years of experience working in Healthcare Tech, namely in an onboarding/implementation or customer success role
Strong bedside-like manner: can patiently support others through a first-time experience
Excellent verbal and written communication skills
Strong problem-solving skills
Impeccable time management skills

Job Responsibility

Host webinar training sessions joined by multiple customer stakeholders, providing consultancy to both new and existing customers
Serve as your customer’s main point of contact for a 60-90-day period
Manage the overall onboarding project to ensure on-time delivery- including coordinating with our engineers for data migration needs, scheduling consulting sessions, facilitating partner integration engagements, and more
Respond promptly to inbound phone calls and emails
Identify and escalate priority issues
Manage multiple customer projects simultaneously
Support learning content creation to support our ongoing digital learning initiative
Be willing to travel up to 15% to support in-person customer engagements
Become a product specialist to others within the organization- this means not only being the customer’s trusted advisor on best product practices but also being your peers’ trusted advisor on the product as well
Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs

What we offer

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k or RRSP with company match
Annual wellness stipend
Flexible and generous paid time off
Employee Stock Purchase Program

Fulltime

Senior Specialist, Implementation

Senior Implementation Specialist (Emerging Products). Job Overview: In a custome...

Location

Brazil , Sao Paulo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Engineering or Business or equivalent work experience
Seven to ten years of “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management
Strong payment transaction processing and industry business principles knowledge
Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
Candidates must have experience in providing expert solutions support for complex sales opportunities
Must be self-sufficient and able to make the most of opportunities and maintain self-discipline despite setbacks
Must possess familiarity and actual execution experience with standard project management methodologies, practices, and tools
Must have strong command of the technology and its strategic importance to the customers
Must be a fast thinker - able to probe for opportunities as well as assess the strengths and weaknesses of the value propositions

Job Responsibility

Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules
Execute extensive and comprehensive initial end-to-end processing system impact analyses
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Provide training to CIS organization, other MasterCard organizations and the customer

Fulltime

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Associate Specialist, Implementation

Job Description

Job Responsibility

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