Associate Specialist, Implementation

• Provide end-to-end project execution throughout processing implementation projects
• Assess and document customer needs and according implementation activities
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology
• Guide customers through applicable MasterCard processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc) to be provided by customers
• Handle multiple customer processing implementation projects in parallel

• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
• One to three years of Information Technology system knowledge, with good understanding of network technology, applications, and project management
• Good knowledge in payment transaction processing, digital eco-system and industry business principles
• Strong understanding of MasterCard’s digital solutions (MDES, MDES 4 Merchants)
• Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
• Ability to interact well with the customer
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory/principles with business impact and apply this understanding to the work environment
• Ability to work in a matrixed organizations and cross functional teams
• Ability to provide basic training and overview of the functions within CIS
• Fluent English

Additional European language is a plus