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Associate specialist, credit and collections

https://www.randstad.com Logo

Randstad

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Location:
India , Hyderabad

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Account Service Representative manages an assigned portfolio of accounts. Proper management ensures prompt receipt of payment and resolution of aged receivables, while adhering to outlined policies and procedures. Seeking qualified candidates to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company.

Job Responsibility:

  • Manage an assigned portfolio of accounts
  • Ensure prompt receipt of payment and resolution of aged receivables
  • Adhere to outlined policies and procedures

Requirements:

  • Manage monthly assigned accounts receivable portfolio
  • Utilize High Radius as the primary tool for managing the collection worklist
  • Ensure account’s revenue days sales outstanding (DSOs) is minimized and company cash position is maximized
  • Identify high-risk accounts and escalate to Supervisor/Manager of Collections
  • Identify quality issues contributing to delinquent balances
  • Develop an individual action plan, contributing to company profitability
  • Maintain detailed documentation of all events within the High Radius database
  • Prioritize and maintain an assigned portfolio of accounts using the High Radius tool
  • Work directly with customers to improve processes, collect cash, and enhance relationships
  • Maintain a high level of customer service, internally and externally
  • Perform reconciliations as required
  • Work with the Credit team and Billing Specialist to resolve discrepancies
What we offer:
  • Learning culture and career architecture framework
  • Encourages personal and professional development
  • Culture that enables talent to flourish
  • Encourages entrepreneurship
  • Fosters team spirit
  • Builds mutual trust

Additional Information:

Job Posted:
April 10, 2026

Expiration:
May 28, 2026

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