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At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. We are seeking a passionate and motivated Associate Solutions Engineer to join our growing team. As an Associate Solutions Engineer, you will play a crucial role in supporting our SMB & Mid-Market sales teams and helping our customers achieve their goals using our products. This is an excellent opportunity for someone with a technical background and a strong desire to learn and grow in a fast-paced environment.
Job Responsibility:
Technical Expertise: Develop a deep understanding of Qualia's products and their technical capabilities
Sales Support: Assist the sales teams with technical questions and product demonstrations
Customer Interaction: Communicate effectively with customers to understand their needs and address their technical inquiries
Problem Solving: Analyze customer challenges and propose solutions that leverage our products
Documentation: Contribute to technical documentation, such as demo scripts, user guides, and training materials
Collaboration: Work closely with account executives to ensure successful customer outcomes
Continuous Learning: Stay up-to-date on new product releases
Requirements:
Technical Skills: Fundamental understanding of Qualia's main product lines: Core, Connect, Shield, Marketplace
Presentation Skills: Confident and engaging presenter with a strong ability to build rapport with customers and deliver compelling presentations
Communication Skills: Excellent written and verbal communication skills with the ability to explain technical concepts clearly
Problem-Solving Skills: Strong analytical and problem-solving abilities
Enthusiasm: A passion for technology and a desire to learn and grow in a dynamic environment
Teamwork: Ability to collaborate effectively with cross-functional teams
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