Associate Services Consultant Job at Xelix (London)

Associate Professional Services Consultant

Join Lucid Software as an Associate Professional Services Consultant to help org...

Location

United States , Raleigh

Salary:

70000.00 - 120000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

2+ years of experience in consultative service positions, either as part of a professional services team or within an enterprise
BA or BS in a technical field that understands software delivery with a solid understanding of product development
masters degree preferred
Strong engagement management skills, particularly managing expectations with executive-level stakeholders and leaders
Excellent verbal and presentation skills, adapting complex concepts to meet the needs of individual contributors and/or executive-level customers
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
A track record of developing and maintaining subject matter expertise, manifested by an intense curiosity, engagement in learning and humbly contributing knowledge
A passion for helping others become wildly successful at achieving their business objectives
Delights in creating order out of highly ambiguous engagements. Evokes customer outcomes from stakeholders and prescribes trusted direction to achieve those results
Ability to self monitor and maintain high-motivation, managing multiple concurrent projects and customers

Job Responsibility

Engage directly with stakeholders inside customer organizations to deliver a variety of customized engagements across the world in a professional, timely, and profitable manner
Influence and guide customers to get the most out of their investment in the Lucid Visual Collaboration Suite and achieve their business objectives
Contribute unique insights and experiences with customers to enhance Lucid’s value story
Maintain and deliver subject matter expertise (as well as Lucid Collaboration Suite best practices) on one or more of the following topics: innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, organizational effectiveness, Hybrid work, etc…
Develop and maintain expertise in Lucid’s products
Contribute to innovating on and developing new and existing service offerings
Extend the visibility of Lucid’s products and services and promote the capabilities of our Professional Services organization through customer engagements

Fulltime

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Australia , St Leonards

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in project management and change management methodologies and techniques
4-6 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience managing clients or internal stakeholders
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Job Responsibility

Support Deploy leadership with portfolio-level insights across quality, resourcing, financial performance, and delivery health
Assist in shaping and maintaining standards, frameworks, and governance processes that improve consistency and effectiveness across programs
Contribute to scoping, opportunity shaping, and revenue diligence activities by preparing inputs, analysis, and supporting materials for leadership review
Track and consolidate risks, dependencies, and capacity constraints across the portfolio, highlighting trends and areas requiring leadership attention
Support the preparation of internal reporting and executive updates by synthesising data into clear, concise, and decision-ready outputs
Work closely with Deploy leaders to support planning, prioritisation, and continuous improvement initiatives
Develop and maintain high-quality internal artefacts such as playbooks, templates, dashboards, and governance materials
Support internal forums, cadence meetings, and leadership sessions through preparation, coordination, and follow-up
Contribute to a culture of quality and accountability by helping embed best practices across scoping, financial management, and delivery governance
Grow capability over time by taking increasing ownership of specific practice areas (e.g. quality assurance, resource planning, opportunity hygiene), with coaching and guidance from senior leaders

Fulltime

Associate Managing Consultant, Advisors & Consulting Services, Marketing (Fintech Focus)

Our Purpose Mastercard powers economies and empowers people in 200+ countries an...

Location

United States of America , Purchase

Salary:

118000.00 - 176000.00 USD / Year

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
Problem solving and user centric mentality, bringing creative solutions to complex challenges
Proven capability in data analysis, translating raw data into actionable insights
Experience working with Fintech segment and/or startup environments, and able to identify and address these clients’ unique challenges and requirements
Client Management: track record in managing client accounts and leading digital marketing solutions
Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
Ability to perform multiple tasks with multiple clients in a deadline-driven environment
Ability to work in a fast-paced, high-traffic environment and maintain a can-do, proactive attitude
Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences

Job Responsibility

Craft personalized engagement strategies: Develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
Drive CRM & analytics for growth: Segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
Optimize market insights & user experience: Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates
Support marketing engagements with the Fintech segment, including go-to-market strategy and launch activities
Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
annual bonus or commissions

Fulltime

Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation

The Advisors & Consulting Services group has five specializations: Strategy & Tr...

Location

Serbia , Belgrade

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in management consulting, corporate strategy, internal bank consulting (at least 5 years relevant prior work experience)
Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in Serbian, English. Fluency in additional European language is a plus)
Eligibility to work in Serbia, as well as apply for travel visas as required by travel needs

Job Responsibility

Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Fulltime

Senior Associate / Associate - IT Audit, Risk Advisory Services

Forvis Mazars is a leader in audit, tax and advisory services worldwide, operati...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

Degree holder in Information Technology or related discipline
At least 1-2 years of IT audit experience in Audit or consulting firms
Professional experience as an internal employee working on IT risk or IT compliance related function
Member or finalist of professional qualification preferred such as CISA, CISSP or CISM (either one only), HKICPA, ACCA, CPAA
Fluency in spoken English and Cantonese
Putonghua is a must
Good written presentation skills in both English and Chinese
Logical thinker with good interpersonal and communication skills
Willing to travel (more than 50%) and ability to work diligently under pressure

Job Responsibility

Learn and build your knowledge on how to conduct IT audit over general/ application controls, network security, cybersecurity, blockchain platform operations, and apply Computer Assisted Auditing Technique ('CAAT') for data verification, cyber hacking incident investigation
Contribute to execution of IT-related risk assessments in the following areas: cybersecurity, IT strategy and governance, IT operations, business continuity and disaster recovery, network and infrastructure security, cloud and third party risk, programs and projects, automation, GITCs and application controls, and regulatory/compliance requirements
Obtain good understanding of IT infrastructure, programs, networks and database, IT security, identify areas of improvement and make recommendations
Work with client management team to assist in implementation of new processes and controls to address key risks, as necessary
Draft comprehensive executive summaries and final reports for delivery to client senior management and document and review engagement workpapers in accordance with standard Forvis Mazars and industry-accepted methodologies
Assist in kickoff, status, and closing meetings with engagement team and client and contribute to technology risk knowledge base and internal practice development initiatives

What we offer

Medical and dental insurance
Life insurance
5-day working week
Discretionary performance bonus
Birthday leave
Marriage leave
Employee activities

Fulltime

Associate Consultant, Maximo

We are seeking an Associate Consultant to join our growing team at Cohesive, wit...

Location

Canada , Calgary

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent from a recognized higher educational institution, in the field of Computer Science, Engineering, or Information Technology
Experience in Python, Java, JavaScript, SQL, C#, or other programming languages
Strong customer service skills are essential, with the ability to communicate clearly, build trust with clients, and handle inquiries or challenges with professionalism and care
Effectively diagnose and resolve problems, while staying organized and managing your time efficiently
Translate complex technical ideas into clear, understandable language for non-technical audiences
Proficient in use of the Microsoft Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint)

Job Responsibility

Support Maximo implementation projects under the guidance of Cohesive senior consultants, interfacing with clients to understand their business requirements and translating them to technical solutions within IBM Maximo
Configure IBM Maximo software to meet client-specific requirements
Document business requirements, functional and technical specifications, test cases and user training guides as needed
Participate in requirements gathering, solution design, development, testing, and deployment phases of projects, as assigned
Apply standardized software development lifecycle (SDLC) methodologies to project tasks
Effectively collaborate with cross-functional teams to ensure successful project execution

What we offer

An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Fulltime

Sr Professional Services Consultant

As a Professional Services Consultant, you will be a pivotal technical expert, s...

Location

India , New Delhi

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
Proven track record of proactive engagement
the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
Knowledge of Prisma Access deployment, architecture, and traffic flows

Job Responsibility

Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency

Fulltime

Enterprise and Business Application Senior Associate Consultant

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Expert in Service Now ITSM, ESG, NowAssist and associated modules
Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
Ability to work with abstract concepts and have sound problem solving and analytical skills
Strong people interaction and collaboration capability
Deep technical understanding of development and platform engineering
Excellent client-centricity with the ability to focus on business outcomes
Highly Organized and planned individual
Self-starter and self-managed
Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans

Job Responsibility

Work closely with Product Owners and Practice Managers to receive detailed business/user requirement specifications that identify the goals of the program
Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment after the planned change
Analyze business requirements and ensure that the designed solution meets those requirements
Perform proof of concept if required
Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
Convert the design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review
Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
Actively engage with Product Owners and Practice Managers during testing for UAT Clearance
Assist with the resolution of any problems identified in the integration and test phases
Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly

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Associate Services Consultant

Job Description

Job Responsibility

Requirements

What we offer

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