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Associate Salesforce Administrator

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Payhawk

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Location:
Bulgaria , Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're looking for a technically curious, motivated Salesforce professional to join our Revenue Systems team at Payhawk. This is a junior-level role designed for someone with at least one year of hands-on Salesforce experience who is ready to grow into a well-rounded Administrator. You'll work closely with our Revenue Systems team, learning how to optimize and evolve our Salesforce platform while collaborating with stakeholders across the company. If you enjoy problem-solving, working with data, and translating business needs into practical solutions, this role is for you.

Job Responsibility:

  • Support Salesforce platform administration tasks including automations, reporting, data management, and integrations — with guidance from senior team members
  • Collaborate with internal stakeholders to gather requirements and contribute to scalable, best-practice solutions
  • Help build and maintain clear technical documentation
  • Participate in stakeholder communication across all phases of the development process
  • Assist in the configuration, monitoring, and troubleshooting of integrations with third-party systems
  • Support the planning and execution of User Acceptance Testing
  • Help monitor user adoption of new and existing features
  • Assist with data management tasks, including mass data operations
  • Research and evaluate new Salesforce features and contribute to their rollout
  • Work alongside Salesforce and Product developers on CRM-related projects
  • Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes
  • Contribute to reducing technical debt and improving overall org health and efficiency

Requirements:

  • 1+ year of hands-on Salesforce administration experience (Sales Cloud and/or Service Cloud)
  • Foundational knowledge of Salesforce's declarative tools — flows, validation rules, and object/field configuration
  • Basic understanding of Salesforce's security model (profiles, roles, permission sets)
  • Ability to build and interpret reports and dashboards in Salesforce
  • Strong communication and relationship-building skills — comfortable talking to stakeholders across teams and translating needs into actionable requests
  • Analytical mindset with an ability to interpret data and spot patterns or inconsistencies
  • Familiarity with structured workflows such as Agile, project coordination, or SDLC-adjacent processes
  • Attention to detail and a methodical, ownership-driven approach to problem-solving

Nice to have:

  • Salesforce Administrator certification (ADM 201) or active progress toward it
  • Experience with Salesforce SOQL, Apex, or HTML
  • Familiarity with reporting tools, dashboards, or BI platforms
  • Experience in operations, sales support, customer success, finance, or product roles
  • Prior experience with database management or object-oriented programming
  • Interest in or experience within fintech, SaaS, or revenue operations
What we offer:
  • 30 days holiday paid leave
  • One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius)
  • Flexible working hours and opportunity to work from home
  • Regular team-wide events
  • Additional medical care
  • MultiSport card fully funded by us
  • Company office massages
  • Personal assistant service
  • Opportunity to use the Payhawk product

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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