Associate Roving Personal Banker, Wells Fargo

Wells Fargo

Location:
United States

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. The role involves supporting various branch locations, meeting customer needs, and delivering exceptional customer experience while adhering to banking and regulatory policies.

Job Responsibility:

provide support across a variety of branch locations
meet customer needs
participate in delivery of exceptional customer experience
assist customers with opening new accounts, completing service requests, and submitting credit applications
exercise judgement within defined policies and procedures
develop understanding of bank products and services
interact with customers with care and build relationships
refer customers' financial needs to other bankers and partners
comply with SAFE Mortgage Licensing Act and related regulations
maintain cash drawer, cash handling and balancing
complete service-related tasks

Requirements:

6+ months of interacting with customers experience
customer service focus with experience handling complex transactions across multiple systems
experience proactively engaging with customers through outreach via phone or email
ability to educate and connect customer to technology and share the value of mobile banking options
ability to help customers succeed financially by offering introductions to additional team members as appropriate
experience working with others on a team to meet customer needs
experience fostering and developing strong customer relationships
ability to build strong relationships with internal partners
ability to follow policies, procedures, and regulations
ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
ability to interact with integrity and professionalism with customers and team members
relevant military experience including working with military protocol and instructions
relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
ability to support customers and employees in resolving or escalating concerns or complaints

Nice to have:

experience proactively engaging with customers through outreach via phone or email
ability to educate and connect customer to technology and share the value of mobile banking options
ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
relevant military experience including working with military protocol and instructions
relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

What we offer:

robust benefits
competitive compensation
programs for work-life balance and well-being
pay differential

Additional Information:

Job Posted:
October 02, 2025

Expiration:
October 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Associate Roving Personal Banker