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Associate Retail Operations Specialist

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Lamb Weston

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Location:
United States , Eagle

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Category:
Sales

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Contract Type:
Not provided

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Salary:

52200.00 - 78300.00 USD / Year
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Job Description:

The Associate Retail Support Specialist supports the commercial Retail organization by ensuring the efficient tracking of customer contracts, trade spend programs, CRM data, and customer portal systems. This role serves as a liaison between Sales, Finance, and Customer Service teams, helping to maintain accuracy, compliance, and effectiveness across all sales operations’ functions. The ideal candidate brings a sales-minded and growth-oriented approach, continuously seeking opportunities to enhance processes, strengthen collaboration, and drive commercial performance.

Job Responsibility:

  • Maintain customer pricing, trade terms, and promotional agreements within internal and external systems
  • Coordinate information requests from customers with cross functional partners to maintain and update customer forms (Contracts for Promotions, New Item Forms, Private Label forms, price updates)
  • Ensure contract accuracy, compliance, and timely renewals or amendments
  • Partner with Sales, Finance, and Customer Service to support contract setup, renewals, deductions, and audits
  • Track and document all trade commitments to ensure compliance and transparency
  • Assist finance settlement team to ensure claims are processed timely and accurately
  • Maintain clean, accurate customer and account data within the CRM system (Salesforce)
  • Maintain clean, accurate Trade and Promotion information within Trade System (MEI)
  • Enforce data governance processes to support reliable reporting and forecasting
  • Support CRM reporting and dashboard development to enable commercial insights
  • Oversee customer portal functionality and accuracy, ensuring product, pricing, and promotional data are up to date
  • Support customer onboarding and portal access administration
  • Collaborate with IT and Customer Service to troubleshoot issues and implement system enhancements
  • Drive adoption of digital tools and resources to improve the customer experience

Requirements:

  • High school diploma or equivalent and 3 years related experience required
  • Bachelor’s degree in Marketing, Sales or Business preferred
  • 1-3 years related experience preferred
  • Previous sales or sales operations experience preferred
  • Strong customer service orientation with ability to professionally and effectively influence/persuade customers to purchase products
  • Ability to multitask and manage several projects at once – meeting all deliverables associated with the projects
  • Ability to use a variety of computer technologies and tools, including Microsoft Suite, Demand Tec, MEI, Salesforce
  • Strong written and verbal communication skills
  • Limited travel required
What we offer:
  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services – mental health and other concierge type services

Additional Information:

Job Posted:
January 03, 2026

Expiration:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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