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Associate Relationship Manager

https://www.hsbc.com Logo

HSBC

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Location:
United Arab Emirates

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Associate Relationship Manager will support the growing business and achieve divisional targets. This role will have internal and external stakeholders and involve managing credit applications, customer relationships, and operational tasks across the assigned portfolio. It requires strong analytical skills, commercial acumen, and leadership abilities, alongside knowledge of regulatory and market environments.

Job Responsibility:

  • Manage end-to-end credit application process including preparation of credit applications based on thorough analysis of the financial reports, research and other data sources/market intelligence
  • Be responsible to assist RM and deliver on CDD related process for respective portfolio
  • Closely work with the RM to increase revenues from existing and new to bank clients
  • Assist the customer draw on the HSBC group network by working closely with other CIB sites and product groups like Global Trade Solutions (GTS), Markets & Security Services (MSS), Global Payments Solutions (GPS)
  • Structure appropriate credit facilities for the customer
  • Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
  • Assist RM to ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements, in Group systems
  • Establish an effective working relationship with Risk Management teams, in order to validate the accuracy of the customer risk profile and ensure sustainable asset growth
  • Keep abreast with sustainability and assist RM to identify, lead and deliver sustainability solutions supporting clients in their transition journey
  • Accountable for managing and timely execution of all operational queries, exceptions on the assigned portfolio, including but not limited to payments, transactions, inward cheque clearing, activity monitoring alerts etc.
  • Maintain adequate controls on timely responses to queries from various stakeholders including reporting, responses on standard/ad hoc returns
  • Maintain a robust and efficient control environment across the business area to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise
  • Provide technical, leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
  • Manage, Coach and Develop junior members of staff and encourage a learning culture within team members.

Requirements:

  • Proven ability, with a successful record of accomplishment in risk management, operational and regulatory, credit analysis and judgmental lending
  • Knowledge of the Commercial Banking market both globally and specifically relating to the local environment, including the competitive landscape, with a detailed knowledge of competitor propositions.
  • Honed analytical skills, with a strong emphasis on credit and operational risk
  • Visible and motivational leadership, ability to influence others
  • Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues
  • Ability to effectively plan and organize, with tenacity to drive through results
  • Innovative with a flair for solving problems
  • Commercial acumen
  • Graduation degree is a must to secure a UAE Visa and Work Permit.
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 24, 2025

Expiration:
October 03, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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