Associate QA Manager Job at Bitwarden

Associate QA Manager - Labs

Responsible for managing the plant Quality Assurance Soup Laboratories including...

Location

United States , Maxton

Salary:

90400.00 - 130000.00 USD / Year

THE VAIL CORPORATION

Expiration Date

Until further notice

Requirements

High School Diploma or GED
3+ years of Quality Assurance, Laboratory practices or Food experience within a manufacturing environment

Job Responsibility

Managing the plant Quality Assurance Soup Laboratories including Chemistry Lab and Microbiological Lab
Coordinating releases of products, startups of new and reformulated products, supplier and incoming materials COA's, and Noncompliance's
Managing laboratory data and coordinate resolution of specification issues with materials and products
Coordinating test runs, new product/reformulations start-ups with Product Development, Quality System and plant operations management
Reporting outcome of start-ups and reformulations to management
Organizing and reporting on conformance of new product to specifications
Coordinating corrective action plans
Establishing schedule and ensuring sampling of products per specification and Food Safety/Quality requirements
Ensuring Microbiology and chemistry lab compliance with corporate requirements
Ensuring data base and MES system maintenance

What we offer

Medical
Dental
Short and long-term disability
AD&D
Life insurance
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Employee Resource Groups (ERGs)

Fulltime

Sr Associate QA I

Sr Associate QA I at Amgen in Holly Springs, North Carolina. This is an on-site ...

Location

United States , Holly Springs

Salary:

82081.95 - 111052.05 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High school/GED + 4 years Quality Assurance, manufacturing and/or other regulated environment work experience OR Associate's + 2 years Quality Assurance, manufacturing and/or other regulated environment work experience OR Bachelor's + 6 months Quality Assurance, manufacturing and/or other regulated environment work experience OR Master's

Job Responsibility

Quality oversight of new product introduction activities covering facilities, utilities, equipment, systems and process with alignment into the Amgen Quality Systems
Provide on-going Quality oversight to ensure products are manufactured, tested, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP) and other applicable regulations
Ensure that facilities, equipment, materials, organization, processes, and procedures comply with applicable regulations and Amgen requirements relating to Good Manufacturing Practices, Good Documentation Practices, Safety, and other controls
Drive closure/completion (including review and approve) of cGMP processes, procedures, documents and records, including but not limited to deviations, investigations, corrective action/preventative actions (CAPA), change control records and validations
Ensure production and testing records/results are complete, accurate, and documented according to procedures, GDP and cGMP requirements
Oversee and provide guidance during on-the-floor analytical testing
Ensure that changes that could potentially impact product quality are assessed according to procedures
Ensure that deviations from established procedures are investigated and documented per procedures
Alert senior management of quality, compliance, supply and safety risks
Provide project management support, leading efforts to drive timely achievement of tasks and develop strategies for system implementation

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Associate Manager, Supply Chain Logistics & Commercial Distribution

Location

Cambridge

Salary:

50.00 - 65.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

BS in Science, Business, Supply Chain, or related field
3+ years of hands-on logistics experience in the biopharmaceutical industry moving high value clinical and commercial drugs intended for human use
US importation and international shipments experience
Impeccable attention to detail and ability to execute and operate to a high standard
Demonstrated track record of successful work across organizational boundaries at all levels to create solutions within a regulated environment
Strong analytical, problem-solving, and communication and interpersonal skills
Experience with various tools for data management

Job Responsibility

Support the Logistics and Commercial Distribution team in a wide variety of time-sensitive and challenging projects including and not limited to: Shipments into the GCC region (KSA, UAE, Oman, Bahrain, Kuwait, Qatar)
Commercial product launch activities
Setup and implementation of new process flows
Execution of international bulk and sample shipments between CMOs and regions
Customs compliance management
US Commercial Distribution
Collaborate with cross-functional teams to ensure aligned and uninterrupted flow of information
Keep detailed records of assigned activities
Collaborate with QA to ensure compliance with GMP, GDP, and other applicable regulations
Maintain reports and dashboards in Smartsheet

Sr Associate QA

The International & Distribution Quality (IDQ) team supports products to and in ...

Location

China , Shanghai

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in pharmacy or related majors
Above 3-5 years experience in a pharmaceutical company
preferred to have quality function experience in a distribution company, manufacturing site and/or auditing function
Has knowledge of local regulations related to Good Distribution/Supply Practice (GDP/GSP) and Good Manufacturing Practices (GMP)
Good written and spoken English and Mandarin
Strong project and time management skills
ability to plan tasks and timetable in advance
Patient, be able to work independently and under pressure
Strong initiative, mature, attentive to details and a good team player
Problem solving

Job Responsibility

Support activities to maintain the quality system and execute tasks in compliance with Amgen’s Quality Management System, GDP/GMP requirements and any local applicable regulations
Completes required assigned training to permit the execution of required tasks
Conduct GSP remote and on-site Due diligence visit and/or Inspection, may extended to GMP related
Alerts any quality, compliance, supply and safety risks
Ensures that production records and testing results are complete, accurate, and documented according to written procedures and cGMP requirements
Conduct Product complaint outbound work per the guidelines, such as reconciliation of Product complaint samples
Provide quality guidance for commercial programs including patient support programs and Product Complaint training
Consolidation of information on complaint sample returns and replacements. Handling of complaint‑related OBT activities. Tracking and follow‑up of complaint return samples
Updating and maintenance of complaint training materials. Continuous optimization of complaint‑related communication and responses in collaboration with cross‑functional teams across Amgen China
Provide support for supplier onboarding. Submission of payment requests for reagents

Fulltime

Associate Manager | Customer Experience

Ramp is hiring an Associate Manager to lead the frontline of our CX team — the a...

Location

United States , New York, NY; Miami, FL; San Francisco, CA; Denver, CO; Remote (US)

Salary:

88000.00 - 132000.00 USD / Year

Ramp

Expiration Date

Until further notice

Requirements

Ability to work evenings, weekends, and some holidays
Minimum 2 years of experience in a leadership role
Minimum 3 years of experience in a customer-facing technical support role
Excellent written and verbal communication
Proven ability to deliver tailored coaching that drives individual and team growth
Ability to juggle multiple tasks through effective time management and prioritization
Ability to confidently give and receive feedback across all levels, and to adapt ideas based on collective input
Comfort leading teams through fast-paced change and adopting new tools, including AI

Job Responsibility

Develop and coach your team — run 1:1s, deliver feedback that drives improvement, and mentor agents to grow while holding them accountable for results
Drive team performance and consistency — keep focus on key metrics (CSAT, QA, SLA, productivity) by reinforcing playbooks, SOPs, and coverage models, and addressing gaps quickly
Lead quality assurance for your team — own case grading, run QA sessions, and identify knowledge or behavior gaps that impact performance
Leverage data analysis to drive improvements — review performance trends and customer feedback to translate insights into coaching actions and process refinements
Cultivate a positive, motivating culture — build an environment where agents feel recognized, supported, and inspired to deliver their best work
Lead your team through change — ensure adoption of new workflows, tools, and AI-driven processes with clarity, communication, and steady leadership
Foster collaboration across peers and leaders — engage in and model open feedback, idea-sharing, and cross-functional problem-solving
Collaborate cross-functionally — partner with CX Ops, Product, and Engineering to surface issues, pilot improvements, and strengthen both the customer and agent experience
Stay connected to the work — handle escalations and occasionally take calls and tickets to remain close to customer needs and frontline realities

What we offer

100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees

Fulltime

Senior Associate, QA Tester

Pfizer’s Global Identity Security and Access Management (ISAM) team plays a crit...

Location

Greece , Thessaloniki Chortiatis

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, computer science, or related field
3+ years of experience as a Business Analyst or Quality Assurance Tester, or hybrid role within software delivery teams
2+ years of hands-on experience with automated testing tools and frameworks
Experience in cybersecurity or identity and access management solutions
Strong analytical and problem-solving skills with attention to detail
Familiarity with Agile/Scrum methodology and tools (Jira, Confluence, TestRail, etc.)
Familiarity with API testing (Postman, RestAssured, etc.)
ISTQB or similar testing certifications
Excellent English communication skills (written and spoken)

Job Responsibility

Collaborate with stakeholders to gather, analyze, and document business and technical requirements
Translate requirements into test cases, acceptance criteria, and user stories
Design, develop, and execute automated test scripts using modern tools (qTest, Selenium, Cypress, Playwright, etc.)
Perform regression, integration, and end-to-end testing for ISAM solutions
Partner with developers and product owners to identify defects early and ensure timely resolution
Support UAT and ensure test coverage aligns with business priorities
Maintain test frameworks, reporting dashboards, and automation pipelines

Fulltime

Sr. QA Associate I

The Sr. QA Associate I is a Quality Subject Matter Expert whom ensures manufactu...

Location

United States , San Diego

Salary:

36.54 - 41.11 USD / Hour

PCI Pharma Services

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Bachelor’s degree preferred in a Life Sciences discipline or equivalent relevant experience required
Minimum of four to six (4-6) years of experience in documentation, QA, Manufacturing, technical quality, validation, or equivalent
Working knowledge of cGMP regulations 21CFR Part 11, 210, 211, 600 & EU guidelines and good documentation practices and data integrity
Knowledge of Fill Finish and Biologics production environments preferred
Familiarity working with electronic batch records
Detail oriented and strong interpersonal and verbal communication skills

Job Responsibility

Identify, investigate, resolve, and prevent compliance/deviance issues by real-time review of batch records and walk-through of the manufacturing areas
Independently reviews and approves production batch records and associated data for product release and determines if records are within range of cGMP regulations and good documentation practices
Independently performs quality operations within multiple manufacturing departments
Participates in multiple process improvement projects
Develop, revise, review and approve controlled documents including standard operating procedures (SOPs), Master Batch Records, analytical methods, protocols and tech transfer forms
Reviews and approves executed technical documentation in support of the manufacturing and testing of Drug Substance and Drug Product. Represents QA for high profile clients
Provides quality oversight of quality reports including deviations, corrective and preventive actions (CAPAs) and risk management plan (RMP)
Provides quality support to clients by attending meetings as needed, addressing quality issues that arise, and advising clients on compliant solutions
Supports the Facility/Equipment/Process Change Control System including developing recommendations for change tasks, managing timelines, and performing follow-ups to evaluate the effectiveness of changes
Ensures completeness and accuracy of information contained in all documents, document files, databases, and documentation systems

What we offer

eligibility for an annual performance bonus
paid time off
health insurance coverage (including dental and vision)
a flexible spending account
a 401(k) plan

Fulltime

Associate QA Project Lead

The Associate QA Project Lead is responsible for overseeing the day-to-day opera...

Location

United States of America , Austin

Salary:

19.23 - 35.58 USD / Hour

Activision

Expiration Date

Until further notice

Requirements

Proficient with Devtrack & Jira or similar bug tracking database
Able to identify defects in software titles and report defects in a clear and concise manner
Capacity to create and implement innovative testing procedures and materials
Strong working knowledge of most popular console platforms and related peripherals, PC Software/hardware, and Microsoft Office (Outlook, Word, Excel)
Has been in a leadership role (Senior QA Tester and/or Acting Associate QA Project Lead)
1+ year of experience working in the Activision QA Department or in a comparable Quality Assurance department
Possesses excellent spoken and written communication skills and be able to work with varied staff members and personalities
Proficient in exercising independent judgment in supervising others and/or making meaningful recommendations to senior managers with respect to decisions concerning personnel and team management
Strong leadership skills and the ability to mentor new employees
Ability to handle high pressure situations and have strong prioritization skills

Job Responsibility

Assists and makes recommendations to the QA Project Lead in overall project management including fielding and assigning out tasks, and tracking test team effectiveness and issues across the project
Assists and makes recommendations to the QA Project Lead with the creation and maintenance, and auditing within DevTest
Assists and makes recommendations to the QA Project Lead with the completion of milestone assessment reports at Alpha & Beta in accordance with QA policies
Collaborates with and makes recommendations to the QA Project Lead in creating informative and accurate daily reports and may be called up to ensure consistent distribution to designated Production and Management staff
Contributes towards the development of effective test plans and performing standard testing on console games to verify proper function, data content, performance, usability/playability, and hardware/software compatibility
Assists in special projects, such as demonstrations, training, surveys, focus groups, etc
Assists in forming and improving QA systems and procedures by making recommendations to Leads, Sr. Leads, and Managers
Manages the test team on a day-to-day basis, and occasionally serves as Lead in the QA Project Lead's absence
Assists the QA Project Lead with a review of all issues entered by the test teams to ensure bug reports include required information and conform to Activision QA standards
Tracks high severity issues across the project to ensure that they are resolved for submission

What we offer

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
Relocation assistance

Fulltime

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Associate QA Manager

Job Description

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