Associate Professional Services Consultant Job at EdTech Jobs (Raleigh)

Sr Professional Services Consultant

As a Professional Services Consultant, you will be a pivotal technical expert, s...

Location

India , New Delhi

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
Proven track record of proactive engagement
the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
Knowledge of Prisma Access deployment, architecture, and traffic flows

Job Responsibility

Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency

Fulltime

Senior Associate / Associate - IT Audit, Risk Advisory Services

Forvis Mazars is a leader in audit, tax and advisory services worldwide, operati...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

Degree holder in Information Technology or related discipline
At least 1-2 years of IT audit experience in Audit or consulting firms
Professional experience as an internal employee working on IT risk or IT compliance related function
Member or finalist of professional qualification preferred such as CISA, CISSP or CISM (either one only), HKICPA, ACCA, CPAA
Fluency in spoken English and Cantonese
Putonghua is a must
Good written presentation skills in both English and Chinese
Logical thinker with good interpersonal and communication skills
Willing to travel (more than 50%) and ability to work diligently under pressure

Job Responsibility

Learn and build your knowledge on how to conduct IT audit over general/ application controls, network security, cybersecurity, blockchain platform operations, and apply Computer Assisted Auditing Technique ('CAAT') for data verification, cyber hacking incident investigation
Contribute to execution of IT-related risk assessments in the following areas: cybersecurity, IT strategy and governance, IT operations, business continuity and disaster recovery, network and infrastructure security, cloud and third party risk, programs and projects, automation, GITCs and application controls, and regulatory/compliance requirements
Obtain good understanding of IT infrastructure, programs, networks and database, IT security, identify areas of improvement and make recommendations
Work with client management team to assist in implementation of new processes and controls to address key risks, as necessary
Draft comprehensive executive summaries and final reports for delivery to client senior management and document and review engagement workpapers in accordance with standard Forvis Mazars and industry-accepted methodologies
Assist in kickoff, status, and closing meetings with engagement team and client and contribute to technology risk knowledge base and internal practice development initiatives

What we offer

Medical and dental insurance
Life insurance
5-day working week
Discretionary performance bonus
Birthday leave
Marriage leave
Employee activities

Fulltime

Presales Professional Services Solution Architect

This is a senior presales role responsible for supporting Aruba sales teams in d...

Location

India , Bengaluru

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically requires 12-15 years of related experience
Bachelors or MS degree in Computer Science or Computer/Electrical Engineering
Proven experience in a Presales Solution Architect, services solutioning, or consulting role, preferably at a senior or principal level
Demonstrated experience supporting professional services sales, including SKU-based services and custom Statements of Work
Strong technical knowledge of Aruba networking technologies, including: Aruba CX switching, Aruba wireless solutions, Aruba Central, Aruba SD-WAN (EdgeConnect), Aruba ClearPass
Aruba certification at Associate level minimum, with Professional level or higher strongly preferred (ACSA, ACSP, ACMP, ACCP, or equivalent)
Experience developing Statements of Work, effort estimates, and services cost models
Strong commercial awareness and understanding of services packaging and positioning
Ability to work effectively with remote teams in a global presales and delivery environment
Strong communication and organisational skills

Job Responsibility

Work closely with Aruba sales teams to drive services attach to product opportunities, ensuring High Touch Services are positioned as a standard component of the overall solution
Provide guidance to sales teams on the selection of the appropriate services SKUs, ensuring alignment to customer requirements, deployment scope, and desired outcomes
Actively support pipeline development by identifying services opportunities and increasing services attach rates across Aruba deals
Educate and enable sales teams on Aruba services portfolio offerings, packaging, pricing structures, and current promotions, ensuring they are confident in positioning services to customers
Support the development of services proposals based on standard SKU-based offerings, including scope clarification and effort validation
Develop custom Statements of Work for more complex or non-standard engagements, including scope definition, deliverables, assumptions, dependencies, and project activities
Build Work Breakdown Structures, effort estimates, and associated cost models for custom services engagements
Contribute to RFIs and RFPs, ensuring services components are accurate and competitive
Prepare services proposals and supporting documentation for customer opportunities
Position Aruba High Touch Services to support successful implementation, optimisation, and ongoing adoption of Aruba technologies

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Associate Consultant, Maximo

We are seeking an Associate Consultant to join our growing team at Cohesive, wit...

Location

Canada , Calgary

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent from a recognized higher educational institution, in the field of Computer Science, Engineering, or Information Technology
Experience in Python, Java, JavaScript, SQL, C#, or other programming languages
Strong customer service skills are essential, with the ability to communicate clearly, build trust with clients, and handle inquiries or challenges with professionalism and care
Effectively diagnose and resolve problems, while staying organized and managing your time efficiently
Translate complex technical ideas into clear, understandable language for non-technical audiences
Proficient in use of the Microsoft Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint)

Job Responsibility

Support Maximo implementation projects under the guidance of Cohesive senior consultants, interfacing with clients to understand their business requirements and translating them to technical solutions within IBM Maximo
Configure IBM Maximo software to meet client-specific requirements
Document business requirements, functional and technical specifications, test cases and user training guides as needed
Participate in requirements gathering, solution design, development, testing, and deployment phases of projects, as assigned
Apply standardized software development lifecycle (SDLC) methodologies to project tasks
Effectively collaborate with cross-functional teams to ensure successful project execution

What we offer

An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Fulltime

Professional Services Solution Architect

Principal Presales Solution Architect – Aruba High Touch Services. This is a sen...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically requires 12-15 years of related experience
Bachelors or MS degree in Computer Science or Computer/Electrical Engineering
Proven experience in a Presales Solution Architect, services solutioning, or consulting role, preferably at a senior or principal level
Demonstrated experience supporting professional services sales, including SKU-based services and custom Statements of Work
Strong technical knowledge of Aruba networking technologies, including: Aruba CX switching, Aruba wireless solutions, Aruba Central, Aruba SD-WAN (EdgeConnect), Aruba ClearPass
Aruba certification at Associate level minimum, with Professional level or higher strongly preferred (ACSA, ACSP, ACMP, ACCP, or equivalent)
Experience developing Statements of Work, effort estimates, and services cost models
Strong commercial awareness and understanding of services packaging and positioning
Ability to work effectively with remote teams in a global presales and delivery environment
Strong communication and organisational skills

Job Responsibility

Work closely with Aruba sales teams to drive services attach to product opportunities, ensuring High Touch Services are positioned as a standard component of the overall solution
Provide guidance to sales teams on the selection of the appropriate services SKUs, ensuring alignment to customer requirements, deployment scope, and desired outcomes
Actively support pipeline development by identifying services opportunities and increasing services attach rates across Aruba deals
Educate and enable sales teams on Aruba services portfolio offerings, packaging, pricing structures, and current promotions, ensuring they are confident in positioning services to customers
Support the development of services proposals based on standard SKU-based offerings, including scope clarification and effort validation
Develop custom Statements of Work for more complex or non-standard engagements, including scope definition, deliverables, assumptions, dependencies, and project activities
Build Work Breakdown Structures, effort estimates, and associated cost models for custom services engagements
Contribute to RFIs and RFPs, ensuring services components are accurate and competitive
Prepare services proposals and supporting documentation for customer opportunities
Position Aruba High Touch Services to support successful implementation, optimisation, and ongoing adoption of Aruba technologies

What we offer

Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Personal & Professional Development: specific programs catered to helping you reach any career goals
Unconditional Inclusion: unconditionally inclusive in the way we work and celebrate individual uniqueness

Senior Professional Services Manager

The Senior Professional Services Manager (SPSM) is accountable for the overall s...

Location

United States , Virtual, Ohio

Salary:

151350.00 - 277000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
7 years of consultative professional services sales and delivery with a proven track record of managing large-scale projects and client engagements
Or 11 years of consultative professional services sales and delivery experience
Consulting, Consultative Sales or Project Management experience with large enterprise cross-brand projects, including 5 years hands-on experience with one or more ITS domains
Demonstrated experience leading advanced and complex technology projects in support of business initiatives
Proven ability to understand clients’ business challenges, build trusted advisor relationships, and lead business and strategy discussions with clients
Ability to engage in difficult conversations with pre-sales, project teams and clients on issues, risks and escalations, up to and including executive conversations
Develop longer-range project plans and schedules to complete complex projects or new solution/product development
Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization and with clients
Ability to manage multiple priorities and deliver results in a fast-paced environment

Job Responsibility

Client Relationship Management: Establish and maintain strong relationships with key stakeholders within CDW and clients
Understand client business objectives, challenges, and expectations
Understand and participate in activities related to account planning
Execution and coordination of client business reviews
Engagement Leadership: Assist in leading the end-to-end cycle of professional services engagements
Support in defining project scopes, set timelines, and ensuring that projects are executed efficiently and effectively
Multi-practice services engagement and resource alignment
Team Mentorship and Development: Mentor a team of sales professionals, pre-sales services consultants and project managers
Conduct continuous improvement reviews and provide guidance to team members
Service Design and Development: Collaborate with clients and pre-sales to design tailored service solutions

What we offer

Annual bonus target of 25% subject to terms and conditions of plan

Fulltime

Local Services Consultant

Do you enjoy working on complex and challenging projects using your ingenuity to...

Location

United Kingdom , London

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

Working to deliver tangible improvements and outcomes in local government (or associated organisations) in corporate, commercial or public facing roles
A strong grasp and enthusiasm for core themes in public service sector reform
Scoping, developing and delivering a variety of successful projects, working with a range of stakeholders
Presenting and communicating ideas persuasively and effectively to a range of audiences
Developing clear written presentations and reports which offer well evidenced conclusions and recommendations
Analytical mindset with the ability to identify and solve problems, and to make informed decisions
Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels
A drive for personal and professional progression
An aptitude for delivering creative and ingenious solutions

Job Responsibility

Undertaking advisory work and running managed services in care technology
Helping Local Government with cost reduction and optimisation
Supporting Local Government with reform and reorganisation
Working with central government design and implement critical educational reform
Supporting Universities to develop their strategies, operating model and underpinning systems
Working with local organisations to respond to the devolution agenda and empowering local communities

What we offer

Health and lifestyle perks accompanying private healthcare
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)

Fulltime

Business Services Consultant

We are seeking a dynamic Business Services Consultant to drive employer engageme...

Location

United States , College Park

Salary:

25.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Associate degree required in Business, Human Services, Marketing, Workforce Development, or related field
1 to 2 years of experience in workforce development, employer relations, staffing, recruiting, or related customer-facing roles
Understanding of WIOA programs and work-based learning models such as WEX and OJT
Strong communication and relationship-building skills
Experience conducting employer outreach and coordinating hiring events
Proficiency in Microsoft Office, Word, Excel, Outlook
Experience using case management or CRM systems
Strong organizational skills and ability to manage multiple employer accounts
Ability to work independently and travel locally as needed

Job Responsibility

Partner with business and industry leaders to assess workforce needs and develop employment strategies
Identify and cultivate new employer partnerships to increase job placements and work-based learning opportunities
Promote WIOA services to employers and create pipelines for WEX, OJT, and apprenticeship models
Conduct employer site visits to evaluate workplace environments and determine suitable placement opportunities
Participate in networking events, industry associations, and community partnerships to enhance program visibility
Collaborate with Career Advisors to identify job-ready WIOA participants for direct placement, WEX, or OJT opportunities
Match job seekers to employment opportunities based on skill sets, interests, and employer requirements
Coordinate recruitment initiatives including job fairs, hiring events, and employer-led information sessions
Maintain knowledge of regional labor market trends to support career pathway development
Ensure all employer services, WEX agreements, and placements align with federal, state, and local WIOA regulations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Select Country

Associate Professional Services Consultant

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?