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Our client is a leader in EV charging infrastructure and fleet electrification, providing cutting-edge solutions for large-scale fleet operators transitioning to zero-emission transport. As a trusted partner in the industry, we specialize in charge management systems, energy optimization, and technical consulting to ensure seamless EV infrastructure deployment. We work with some of the largest fleets globally, solving complex technical challenges to enable a smooth transition to electric mobility. This role supports the product team by ensuring strong execution, coordination, discovery support, and delivery across the product lifecycle — from early problem exploration through release and launch — helping teams turn strategy into shipped, customer-valued outcomes. The Associate Product Manager works closely with Product Managers, Engineers, and Designers to support delivery against the four pillars of product success: ensuring our products are Valuable (something customers choose to buy and use), Viable (solutions that work within business constraints), Usable (products users can easily adopt), and Feasible (products we can reliably build and release). Ownership of these pillars is shared across Product, Design, and Engineering. The purpose of this role is to support both discovery and delivery activities, helping the team deeply understand customer problems and translate those insights into well-shaped, deliverable product outcomes. This role balances execution excellence (planning, coordination, releases, launches) with hands-on involvement in discovery, including collaborating with engineers to write, shape, and slice user stories that clearly express customer needs and intent. It is ideal for someone with a few years of professional experience who is looking to specialize in product. The role suits a candidate with strong project management instincts and customer curiosity who wants to grow into broader product ownership over time. All employees are expected to demonstrate commitment to company values and work collaboratively in support of company goals.
Job Responsibility:
Participate in discovery activities to understand customer problems, needs, and contexts
Engage with customers, end users, and internal stakeholders to build empathy and insight
Support synthesis of research, feedback, and operational learnings into clear problem statements
Collaborate with Product Managers, Designers, and Engineers to explore solution options
Develop a deep understanding of customer workflows, pain points, and desired outcomes
Write, shape, and maintain clear user stories in collaboration with the engineering team
Help slice work into meaningful, incremental outcomes that deliver customer value
Ensure user stories clearly articulate user needs, acceptance criteria, and business context
Support backlog refinement to ensure work is well understood, prioritized, and ready for delivery
Act as a bridge between customer intent and engineering execution
Support Product Managers in translating product direction into clear delivery plans
Coordinate delivery activities across engineering, design, QA, and business stakeholders
Track progress against plans, milestones, and release commitments
Identify delivery risks, dependencies, and blockers and escalate appropriately
Maintain delivery artifacts including timelines, release notes, and status updates
Coordinate product releases across teams to ensure readiness and alignment
Support release planning, sequencing, and cutover activities
Own support release communications to internal stakeholders
Partner with Sales, Marketing, and Customer Success to support product launches
Assist in preparing launch materials such as release notes, FAQs, demos, and internal enablement content
Support agile ceremonies and ensure backlog readiness
Maintain product documentation, acceptance criteria, and operational artifacts
Help manage cross-team dependencies and shared delivery timelines
Contribute to continuous improvement of product discovery and delivery practices
Supporting customer interviews, feedback sessions, and discovery workshops
Helping teams articulate problems before jumping to solutions
Supporting hypothesis creation and validation
Translating insights into clear, actionable user stories
Supporting sprint planning, backlog refinement, and release planning
Reinforcing strong agile and collaborative delivery practices
Ensuring stories and delivery plans reflect real customer needs
Assisting with roadmap execution and milestone tracking
Coordinating launch readiness and internal enablement
Supporting post-release learning and iteration
Requirements:
Minimum 3-5 years of overall professional experience in a corporate or fast-paced startup environment
At least 1+ years of specific experience in Product Management, Product Coordination, or Product Operations
Strong project coordination and organizational skills
Experience working in agile software delivery environments
Ability to write clear, user-centered stories and acceptance criteria
Comfort collaborating closely with engineers on problem definition and scope
Strong customer empathy and curiosity about user needs and behaviors
Ability to manage multiple priorities while maintaining attention to detail
Clear written and verbal communication skills
Experience supporting discovery, backlog refinement, or user story definition is required
Exposure to SaaS, data, analytics, or cloud-based products desirable
Passion for sustainability and solving real customer problems
Nice to have:
Exposure to SaaS, data, analytics, or cloud-based products desirable
Passion for sustainability and solving real customer problems